Reviews for Bayshore Location

Reviews

StarStarStarStarStar They given peccable treatment — KAMERON W.   (Patient since 2022)

They given peccable treatment

Jan 26, 2022

StarStarStarStarStar Doctors are wonderful. Can ask any question. An… — GIANNA V.   (Patient since 0001)

Doctors are wonderful. Can ask any question. And staff very helpful.

Sep 13, 2021

StarStarStarStarStar An Awesome Place to take your bundle of JOY! — MEELAH J.   (Patient since 2021)

An Awesome Place to take your bundle of JOY!

Aug 17, 2021

StarStarStarStarStar friendly & helpful staff  — AISLINN M.   (Patient since 2022)

friendly & helpful staff

May 27, 2021

StarStarStarStarStar Doctors and nurses very helpful and friendly. T… — NICHOLAS V.   (Patient since 2022)

Doctors and nurses very helpful and friendly. Thorough examination.

May 14, 2021

StarStarStarStarStar RBK Was The Best Choice For Our Children’s Care — COLIN S.   (Patient since 0001)

RBK has been the pediatric practice our family has used for well over 15 years now. Just this week, we experienced a serious health issue with one of our sons. Everyone at RBK was fantastic, from Dr. Gallub to the office staff. The staff made calls to find places that would immediately take our son for bloodwork & CT scans. We ended up at Good Samaritan Hospital’s Pediatric ER & were impressed that Dr. Gallub called the hospital to speak directly to the head ER physician about her examination of our child & his condition. RBK staff scheduled us with a neurologist the following day who was the same individual that was highly recommended in the ER. During such a stressful experience, we were comforted to know we were in good hands the whole time. We would absolutely refer patients to RBK. Over the years, we’ve seen so many wonderful practitioners there. We feel blessed to have chosen this practice back in 2005 to care for our three children.

May 8, 2021

StarStarStarStarStar I trust two doctors they are my favorites, they… — BENTLEY A.   (Patient since 2022)

I trust two doctors they are my favorites, they take care very good my children Thank you Dr. Nicholas Rogu and Dr kaitlin raspen God bless you. ❤️

May 7, 2021

StarStarStarStarStar Office Visit — JOHN D.   (Patient since 0001)

My office visit went very well. I received excellent advice. The doctor seemed more knowledgeable about my condition than I expected. He was able to advise me about what I should do if my symptoms do not improve. I feel confident that I feel much better.

Mar 25, 2021

StarStarStarStarStar I want to thank Dr Jennifer Gallo. She is very… — SARAH L.   (Patient since 2022)

I want to thank Dr Jennifer Gallo. She is very professional and d

Feb 9, 2021

StarStarStarStarStar We have been to rbk in Bayshore on Saxon ave se… — MERCY U.   (Patient since 2022)

We have been to rbk in Bayshore on Saxon ave several times with our newborn to see dr McGill and have waited less than 5 minutes each visit, and she spends time with us explaining and encouraging any questions we have. Even getting next day appointments are easy and quick. When we have questions and call up, we receive same day call backs from the drs. The drs, nurses, and staff are always willing to answer any questions my husband or I have, and always spend time with us and encourage us to stay if the baby needs to be fed. The office is very well kept, and clean which is super important with a newborn and during a pandemic. We feel totally safe. We never feel rushed or feel like our questions are dumb because we are new parents, We would, and have recommended this practice to anyone who asks. Nothing but great experiences so far

Dec 11, 2020

StarStarStarStarStar Dr Golub is the best!!! She is a caring profess… — RYAN B.   (Patient since 0001)

Dr Golub is the best!!! She is a caring professional

Dec 5, 2020

StarStarStarStarStar  — MARISSA T.   (Patient since 2022)

Just recently switched to this practice. Never, in my 23 years of being a mother, have my children been this happy to go to the doctor! Everyone is just so sweet!

Dec 5, 2020

StarStarStarStarStar Just recently switched to this practice. Never,… — VICTORIA T.   (Patient since 2022)

Just recently switched to this practice. Never, in my 23 years of being a mother, have my children been this happy to go to the doctor! Everyone is just so sweet!

Dec 5, 2020

StarStarStarStarStar I always feel safe and comfortable when I atten… — CHENELE H.   (Patient since 0001)

I always feel safe and comfortable when I attend RBK, my health care provider Mr. Sierra is the best. He’s very knowledgeable and takes good care of his patients, providing them the best of care with the ability of putting an anxious person at ease— I highly recommend him.

Dec 5, 2020

StarStarStarStarStar Amazing service always come back  — BHRI ANNA F.   (Patient since 0001)

Amazing service always come back

Dec 5, 2020

StarStarStarStarStar Dr. Rehman is a Long Island treasure — OWAIN T.   (Patient since 2022)

Dr. Rehman is a Long Island treasure. If you want the best pediatrician with a great practice that you can be seen quickly even for the developmental pediatricians, then be an RBK patient. You get access to all the locations too. They cannot be beat. I travel from the North Shore to them because they are the best.

Nov 19, 2020

StarStarStarStarStar Quick service. Very nice staff  — JADEN F.   (Patient since 2022)

Quick service. Very nice staff

Nov 7, 2020

StarStarStarStarStar Good doctor and staff very friendly people  — TAMARA V.   (Patient since 2022)

Good doctor and staff very friendly people

Oct 27, 2020

StarStarStarStarStar RBK Pediatrics was definitely the right choice … — GAVIN T.   (Patient since 2022)

RBK Pediatrics was definitely the right choice for our newborn baby boy. As new parents we had a million questions and the doctors each took the time to answer all our questions and they were available for questions over the phone as well. We never feel rushed and we can confidentially say that our son is getting the best care. Thank you RBK!

Oct 27, 2020

StarStarStarStarStar Mr. Sierra is our favorite, he treats us like f… — RALPH H.   (Patient since 2022)

Mr. Sierra is our favorite, he treats us like family, which makes me trust he is making the right suggestions for my son. Catherine Reiss is an amazing nurse and Kevin’s always super friendly!

Oct 24, 2020

StarStarStarStarStar As usual, the staff was professional and so ver… — SHANNON L.   (Patient since 2020)

As usual, the staff was professional and so very nice, from the PA to the nurse to the check out.

Oct 15, 2020

StarStarStarStarStar Best pediatric office and urgent care  — BELLA G.   (Patient since 0001)

Best pediatric office in Long Island … Dr . Sierra is the best !! deff recommend This practice you any parent .

Oct 13, 2020

StarStarStarStarStar very profesional and always help me to schedule… — ERIC L.   (Patient since 0001)

very profesional and always help me to schedule appointment when I need them at any time .

Sep 28, 2020

StarStarStarStarStar Love the staff!! Everyone is so friendly and ki… — HAZEL R.   (Patient since 0001)

Love the staff!! Everyone is so friendly and kind. They sure know how to treat babies. i love how caring they are towards my daugther. As well how much attention they pay to concerns.

Sep 23, 2020

StarStarStarStarStar Good team work, fast and very polite people.Ve… — DEREK R.   (Patient since 2022)

Good team work, fast and very polite people. Very professional.

Sep 6, 2020

StarStarStarStarStar great pediatric group — JOHN D.   (Patient since 0001)

I have been taking my son to RBK Pediatrics since he was an infant. The doctors provide excellent care.

Sep 1, 2020

StarStarStarStarStar Great docs for kids. Nice staff. Always availab… — MICHAEL M.   (Patient since 2022)

Great docs for kids. Nice staff. Always available.

Aug 18, 2020

StarStarStarStarStar Los doctores y el resto de personal muy profeci… — OSCAR M.   (Patient since 0001)

Los doctores y el resto de personal muy profecionales

Jul 29, 2020

StarStarStarStarStar Tele med appt — KIMBERLY C.   (Patient since 2020)

Tele Med appt. great service. Front desk, Brusha was wonderful and Dr Rigu was wonderful Thank you

Jul 14, 2020


Reply

Thanks so much for your kind words. We aim to please. There is an old AVIS saying “WE TRY HARDER” and we do.
StarStarStarNo StarNo Star Never seeing DR LUKOSE again! — CIARA P.   (Patient since 2021)

Well the office was run very well, wait time was only 5 minutes in my car. Wait time in the room was about 10 minutes. I felt safe and comfortable. Nurses were nice as usual but i was displeased with dr. Lukose. She was a know it all who was more concerned with my childs vacvine schedule DURING A PANDEMIC, where for obvious reason i was not taking my kids to unnecessary doctor visits for shots, than the main concern and reason for being there, which was my child being sick!! She brushed off every comment i made, cut me off mid sentence to tell me what i was saying didn’t matter and had a “i know more than you” attitude. She also answered my questions in a condescending way as if My questions were stupid. I was there for MY sick child, not to be pressed on MY choice of scheduling vaccines. I have been going there for 7 years and see ANY doctor. I will be making sure we NEVER see her again!!!

Jun 2, 2020

StarStarStarStarStar Highly Recommend — ARIA L.   (Patient since 0001)

The staff at RBK is always professional, friendly and courteous. We absolutely love Dr. Scott who my 18 month old daughter has been seeing since birth. We never feel rushed and always leave knowing our questions have been answered and any issues handled. Thanks as always!

May 26, 2020

StarStarStarStarStar Office staff, nurses, doctors, all very nice!  — BRENNA W.   (Patient since 0001)

Office staff, nurses, doctors, all very nice!

May 5, 2020


Reply

We are always here to help, even in times of the Pandemic with COVID 19
StarStarStarStarStar I love this place been at this practice for 9 y… — JAXZIEL B.   (Patient since 0001)

I love this place been at this practice for 9 years with my two kids amazing doctors & workers highly recommend

Feb 25, 2020


Reply

Thanks for your kind words. We do try our best.
StarStarStarStarStar Trusted in Dr. Reilly for over 10 years! — JUAN P.   (Patient since 2022)

I love Dr. Reilly because he is very thorough. He explains everything in terms that I and my children can understand. Definitely an asset to RBK Pediatrics.

Jan 27, 2020

StarStarStarStarStar Best doctors ever. When I call for an appointme… — GRAYDEN C.   (Patient since 2022)

Best doctors ever. When I call for an appointment for my son. He always gets one that day. I love that they are open every day of the year and have urgent care hours after 10 PM. I am so lucky to have them as my son doctors.

Jan 13, 2020

StarStarStarNo StarNo Star The not give my the medecine for my son — FERNANDO M.   (Patient since 0001)

The not give my the medecine for my son

Nov 19, 2019

StarStarStarStarStar Dr. Reilly is always personable and informativ… — JOEL S.   (Patient since 2021)

Dr. Reilly is always personable and informative.

Oct 30, 2019

StarStarStarStarStar The staff of RBK is more than just a regular s… — MYAJA N.   (Patient since 2022)

The staff of RBK is more than just a regular staff of people, they are respectful,tentative, most of all they make their patients that they are very special.

Oct 29, 2019

StarStarStarStarStar It’s comforting that our pediatric office is al… — ZACHARY G.   (Patient since 2022)

It’s comforting that our pediatric office is also an urgent care so it is familiar to us if we ever need it, which we have on a few occasions. We primarily see Dr. Nick and Dr. Gallup who we love.

Oct 22, 2019


Reply

That is why we have a mission statement that says “Primary Care when you want it, Urgent Care when you need it” Thank you for your trust Dr George Rogu
StarStarStarStarStar Easy to make appointment especially if it’s urg… — AARON Y.   (Patient since 0001)

Easy to make appointment especially if it’s urgent. Experienced doctors, excellent staff, friendly and polite. Love everything about them.

Oct 22, 2019


Reply

That is why we have a mission statement that says “Primary Care when you want it, Urgent Care when you need it” Thank you for your trust Dr George Rogu
StarStarStarStarStar Great pediatricians — JOHN D.   (Patient since 0001)

My son has been going to this office since he was an infant. He is now a teenager. The doctors at this office are very thorough and knowledgeable about children’s health. They take the time to examine, diagnose, and answer all questions. They are my son’s favorite doctors. The nurses and staff are very friendly. They offer the very best care.

Oct 4, 2019


Reply

We do try to be better than the average bear.! Dr George Rogu
StarStarStarStarStar I love RBK, I have been coming to this office f… — RUBEN R.   (Patient since 2022)

I love RBK, I have been coming to this office for 12 years now with my children. Especially the Bay shore office on Saxon. 😊 thank you!

Sep 20, 2019


Reply

Thank you Dr George Rogu
StarStarStarStarStar Dr. Lee is great she was very easy to talked to… — CATALEYA NICOLETTE H.   (Patient since 0001)

Dr. Lee is great she was very easy to talked to and explain things very clear

Sep 12, 2019


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Thank you Dr George Rogu
StarStarStarStarStar always very nice staff and service is always gr… — EMILY V.   (Patient since 2022)

always very nice staff and service is always great!

Sep 6, 2019


Reply

Thanks so much. We do try to aim to please.
StarStarStarStarStar Friendly and knowledgeable staff. — GIANNA S.   (Patient since 0001)

Friendly and knowledgeable staff.

Aug 27, 2019


Reply

Thank you for the kind words. Dr Rogu
StarStarStarStarStar  — ALAN G.   (Patient since 2021)

Since I like to have everything on my phone, it is so much easier to confirm appointments online by email or text since sometimes I cant answer the phone at work. I like to be reminded before the appointments because it automatically puts them in my calendar.

Aug 15, 2019


Reply

We try to make thing easier for people.
StarStarStarStarStar friendly staff & doctors, very thorough examina… — NICHOLAS M.   (Patient since 0001)

friendly staff & doctors, very thorough examinations with updated equipment

Jul 30, 2019

StarStarStarStarStar All the doctors are friendly and pr — KAYDIA A.   (Patient since 0001)

All the doctors are friendly and professional

Jun 8, 2019

StarStarStarStarStar Been coming in for 11 years now with my kids. … — GABRIELA R.   (Patient since 2022)

Been coming in for 11 years now with my kids. Always great!

Jun 4, 2019

StarStarStarStarStar They are very nice and prompt there is not much… — CRISTIAN F.   (Patient since 0001)

They are very nice and prompt there is not much of a wait unless they are super busy. Friendly environment

May 21, 2019


Reply

Thank you Dr George Rogu
StarStarStarStarStar Always get me in for a same day appointment whe… — CHRISTINA M.   (Patient since 2022)

Always get me in for a same day appointment when my kids are sick, doctors always take their time with my kids and explain thibhs

Apr 5, 2019

StarStarStarStarStar  — DESMOND E.   (Patient since 2022)

Dr. Lee is wonderful with my son, we also have seen other Dr. from the office and for the most part every one is on point. I tell all my friends and family about RBK, I will keep referring them.

Mar 18, 2019

StarStarStarStarStar  — ESTELLE M.   (Patient since 0001)

I can’t enough good things about Dr Scott. We absolutely love him!

Mar 16, 2019

StarStarStarStarNo Star Keep up the great work and we thank you for you… — JOSHUA C.   (Patient since 2019)

Keep up the great work and we thank you for your compassion towards our little ones.

Feb 22, 2019

StarStarStarStarStar Very clean and wait time is short — JEREMIAS G.   (Patient since 0001)

Very clean and wait time is short

Jan 28, 2019

StarStarStarStarStar  — KIMBERLY S.   (Patient since 2022)

I love all the doctors and their professionalisms

Dec 7, 2018

StarStarStarStarNo Star Doctors great wait time is awful. Everytime we… — JAMES V.   (Patient since 0001)

Doctors great wait time is awful. Everytime we come into the office we wait at least 45 minutes to an hour

Oct 31, 2018


Reply

I am sorry that you had than experience. We do try to control the wait time to about 30 minutes for a sick visit door to door and check up 60 minuter door to door, and this is pretty good. Sometimes things do happen. We will try harder. Dr G Rogu
StarStarStarStarNo Star I’ve had several issues with the billing depart… — ISAIAH S.   (Patient since 2022)

I’ve had several issues with the billing department. I always pay my copay before leaving and I’ve been told I have an outstanding balance on three separate occasions. Anna was extremely rude and unprofessional over the phone and was not helpful what so ever. I was very close to switching doctors offices. However doctor Yildirim is our favorite doctor and is always so pleasant and caring towards our baby.

Oct 17, 2018

StarStarStarStarStar Dr. Nicholas Rogu and Dr. William Sierras Are… — ANGEL E.   (Patient since 2022)

Dr. Nicholas Rogu and Dr. William Sierras Are great doctors for kids that have disabilities they are very patient and caring

Sep 19, 2018


Reply

Yes indeed they are.! Thank you for the kind words.
StarStarStarStarStar great staff and treated with kindness and compa… — MAELINA T.   (Patient since 0001)

great staff and treated with kindness and compassion

Sep 14, 2018

StarStarStarStarStar Doctors and nurses are kind and caring. They ex… — SOFIA S.   (Patient since 0001)

Doctors and nurses are kind and caring. They explain every question you have and they are always there for you.

Sep 14, 2018

StarStarStarStarStar We LOVE Dr Gallub!!!! Always pleasant and great… — EDWARD B.   (Patient since 2022)

We LOVE Dr Gallub!!!! Always pleasant and great with my kids. Always listens to my concerns

Sep 13, 2018

StarStarStarStarStar I have been going to RBK over 10 yrs. I love th… — NATALIE P.   (Patient since 2022)

I have been going to RBK over 10 yrs. I love that they are always available and most knowledgeable and caring. I wouldn’t ever think of going any where else.

Aug 20, 2018

StarStarStarStarStar Great pediatric office — JOHN D.   (Patient since 0001)

The doctors have always been very helpful. The staff are very professional and courteous. My son is very pleased with the care he has received over the years. I feel that my son has received excellent medical care and advice.

Jul 17, 2018

StarStarStarStarStar RBK Pediatrics is the best care for my kids – t… — ARIANNA M.   (Patient since 2022)

RBK Pediatrics is the best care for my kids – they actually take the time out to ‘look’ at them and don’t make you feel rushed. The staff is incredibly friendly as competent. We have been through quite a few pediatric offices, and we don’t mind the drive at all from our house in Yaphank their office in Bayshore is completely worth it for the service they provide! Also – the Urgent care hours are quite helpful as well should something come up – we have used it a few times.

Jul 12, 2018

StarStarStarStarStar We love this office everyone is great best doct… — ALEJANDRO M.   (Patient since 0001)

We love this office everyone is great best doctors in town

Jul 5, 2018


Reply

Thank you we always try our best.
StarStarStarStarStar Seen immediately, and had quick strep, throat c… — EMILY S.   (Patient since 2019)

Seen immediately, and had quick strep, throat culture done w/ results in less than 20 minutes…..in and out and at the pharmacy and meds were already ready. Loved Gina Cartwright!

Jun 27, 2018

StarStarStarStarStar The pediatrician made us feel very comfortable … — MEREDITH R.   (Patient since 0001)

The pediatrician made us feel very comfortable and was great with our daughter. She answered all our questions.

Jun 27, 2018

StarStarStarStarStar Dr Gallup is wonderful and very thorough — TIMOTHY S.   (Patient since 2021)

Dr Gallup is wonderful and very thorough

Jun 26, 2018

StarStarStarStarStar Office staff very friendly.  — MELANIE G.   (Patient since 0001)

Office staff very friendly.

May 23, 2018

StarStarStarStarStar RBK has been a major part of our lives. We trus… — ANGAD C.   (Patient since 2022)

RBK has been a major part of our lives. We trust the staff & doctors. Its been quite a haul with kids and when they get sick its not easy. I have both my kids going here from sick to well-visits. I love them for being patient, fast and efficient.

May 18, 2018

StarStarStarStarStar Great doctor and friendly staff😊 — ZOLA G.   (Patient since 0001)

Great doctor and friendly staff😊

May 8, 2018

StarStarStarStarStar We have been through quite a few pediatric offi… — NICHOLAS M.   (Patient since 0001)

We have been through quite a few pediatric offices before finding RBK. We actually live more than 20 miles away and still prefer them – so much better, faster service, staff that actually helps you & doctors & nurses that actually answer your questions in a clean environment with updated equipment. I would never go any place else…Unless they opened one near me. The Urgent Care has also helped us through a few unexpected ear infections and tick bites. They are wonderful and always ready to help!

Mar 20, 2018


Reply

Thank you for the words We do try to provide Primary Care when you want it and Urgent Care when you need it! Services provided by Physicians. Dr. Rogu
StarStarStarStarStar I absolutely love Dr. Nick, he is always so tho… — ANNABELLE T.   (Patient since 0001)

I absolutely love Dr. Nick, he is always so thorough with my daughter and is always very loving and precise. We highly recommend him to all our family and friends.

Mar 17, 2018

StarStarStarStarStar Excellent!! my newborns were seen right away di… — JANELLY M.   (Patient since 0001)

Excellent!! my newborns were seen right away didn’t have to wait too long…the staff was very kind and professional.

Mar 14, 2018

StarStarStarStarNo Star The doctors are good but sometimes wait awhile … — BRITTANY K.   (Patient since 2022)

The doctors are good but sometimes wait awhile to be seen, Overall a good place.

Mar 4, 2018

StarStarNo StarNo StarNo Star Never ever diagnosed the rt way — AHMAD S.   (Patient since 2022)

Never ever diagnosed the rt way

Feb 10, 2018

StarStarStarStarNo Star We love this office. All the staff is friendly … — MACKENZIE B.   (Patient since 2022)

We love this office. All the staff is friendly and the doctors are great.

Jan 25, 2018


Reply

Thank you for the kind words, we really do try. Dr G Rogu
StarStarStarStarStar Dr. Nick provided excellent care! — AIDAN B.   (Patient since 0001)

Dr. Nick provided excellent care!

Jan 11, 2018

StarStarStarStarStar Dr. Gallub is amazing … — ISAIAH L.

Dr. Gallub is amazing she is so sweet with the kids she takes her time with them she listens carefully to what we need and will see how she can help to solve the problem

Nov 24, 2017

StarNo StarNo StarNo StarNo Star The office does not update payment automaticall… — ADRIAN H.   (Patient since 2022)

The office does not update payment automatically and I have been billed again when I went for the appointment. Office should be able to collect copayment at time of visit. The doctors are good. Only reason why I go there. The office also made a mistake with my son’s vaccine schedule.

Nov 9, 2017

StarStarStarStarStar  — FRANKY F.   (Patient since 0001)

I love Rbk staff, everyone makes you feel so welcomed, they make you feel like family. They are al lvery professional but make you feel so at ease you can ask them any questions. The Dr’s are great too.

Oct 27, 2017


Reply

Thank you for the kind words!! Dr G Rogu
StarStarNo StarNo StarNo Star The wait is way too long. I have been a patient… — LAUREN I.   (Patient since 0001)

The wait is way too long. I have been a patient of DrRehman since birth. I have never waited 45 minutes. I shouldn’t be asked what immunizations I need. That’s why I’m there. A bit disappointing

Oct 8, 2017


Reply

I am sorry for your experience. We do try to stay on time as best as possible but with children this is sometimes not possible. We do take these kinds of reviews seriously and will try harder next time. I always tell people if you come in the middle of the day when kids are in school often times the wait is minimal. Dr G Rogu
StarStarStarStarStar The overall experience with RBKhas been outsta… — LYDIA O.   (Patient since 2022)

The overall experience with RBK has been outstanding. Caring staff and always available. Luv our BayShore office !

Sep 24, 2017


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Thank you for the kind words!
StarStarStarStarStar Dr. Martinez is an excellent doctor !! Complete… — LEAHBELLA R.

Dr. Martinez is an excellent doctor !! Completely trust her judgememt. Knows what she’s doing .

Sep 22, 2017


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She indeed is an excellent doctors Thank You George Rogu MD
StarStarStarStarStar Sick Visit — BRADY D.   (Patient since 0001)

Thought my recent visit was great! I didn’t wait at all in waiting room & Doctor came in the examine room very quick too! Doctor was sweet & upbeat and on point with my child’s sickness.

Sep 21, 2017


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Thank you for the kind words.
StarStarStarStarStar RBK Pediatrics is the best office I have ever c… — ARIYAN Q.

RBK Pediatrics is the best office I have ever chosen for my children. As a mother to a child of “Special Needs” they have treated me and my son like family. Very sympathetic, helpful, kind, and caring. I couldn’t feel more comfortable. My three sons are in great hands at RBK.

Sep 15, 2017


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Thank you and we really do try very hard to make everyone feel great when they come visit us . We still try to hold on to the old “Mom and Pop” feel when everything is turning corporate. Regards George Rogu MD
StarStarNo StarNo StarNo Star Good Drs, office not to careful. — RYAN P.   (Patient since 2021)

I really love Dr Nick, he is very informative. I did not feel rushed out during my son’s physical, everything was explained in detail. However, he offered to sign us up for a program, but failed to give me any info. Then when leaving I had a few forms for my son’s school, one if which I needed a copy of his immunizations & was also supposed to get a script for lab work. The girl at the front gave me another child’s health records! I never thought to make sure I was given my child’s pprwrk. But for the school to call me & tell me the Dr gave me a different kids immunizations record? I am still waiting for the correct paperwork to come in the mail. Beyond frustrated

Sep 15, 2017


Reply

During the busy physical season many pieces of paper are printed out. I am very sorry that this happened and it is not an excuse. We always try to make sure that the correct information is given to the correct person. We should all be careful that we are giving and getting the correct data. I had spoken to the secretary who checked you out and it was rectified. So very sorry and should never happen again. I am glad that you were happy with the medical care that you had received. Thank you for all the support We always strive to do better every day./ George Rogu MD CPE
StarStarStarStarStar Everyone is very friendly and my daughter is no… — SOPHIA T.   (Patient since 2022)

Everyone is very friendly and my daughter is not afraid since everyone is so friendly.

Sep 15, 2017


Reply

We are glad to hear that. We always try to give the best care possible to all our patients.
StarStarStarStarNo Star I switched to RBK pediatrics a few months ago a… — DANIEL J C.   (Patient since 0001)

I switched to RBK pediatrics a few months ago and haven’t had a problem, and after having my kids seen by Dr. Stein I was overly satisfied. The only thing that really bothered me was the fact that I took my son for a physical and at the time not once did they mention he needed a new vaccine and when I dropped his physical form for his new school they told me they weren’t able to provide me with it until I took him back to get a vaccine done that he hadn’t had yet and needed. Not only did this prolong my time in sending out the forms to the new school he was going to but it took time out of my day to eat this done when I feel it could have been avoided if the staff would have taking the time to thoroughly look to see if everything he needed was taken care of before I left his physical. Besides this incident I am satisfied with RBK

Aug 28, 2017

StarStarStarNo StarNo Star Mother of 3 — MADELINE P.   (Patient since 2022)

I have 3 chief complaints…(1) Your staff (not doctors) are not the friendly. As a matter of fact, one in particular had a very poor attitude. (2) I prefer an office that doesn’t have so many doctors. That way I don’t have that feeling of a walk in clinic every time I schedule an appointment. The doctor doesn’t have that “familiarity” of the patient. As the parent I constantly have to remind the doctor of previous visits and then they look at the history in the computer. (3) I would appreciate if the Bay Shore office would finally accept debit cards as payment. I very rarely carry cash and it’s a hassle to stop and get cash when you have a sick kid.

Aug 28, 2017


Reply

Hello this is Dr G Rogu here. As you know that our offices have many doctors with a great deal of hours, basically open 8 to 10 pm every single day of the week including Saturday and Sundays. In the perfect world to have just one doctor covering all those hours would be unrealistic and they could never go home to their families. Just to reiterate we are NOT a walk in center, we only see walk in in the Urgent Care at night. We have a system wide commuter health record that hoses all of the medical data so we can have access to your information at any location. As for the debit card, we do accept credit cards and debit card s for quite some time now. We hope to he of assistance to you and your family at all times. Thank You Dr George Rogu
StarStarStarStarStar  — LUCAS W.   (Patient since 0001)

We love RBK….we’ve seen almost all the Drs there and love them all!!! The staff is always nice and always gets you same day appointments…its convenient and open 7days..how much more could you ask for!!!

Aug 25, 2017


Reply

Thank you for the kind review.We really do try hard and yes we do have the best access to care with a whole lot of hours.Once again thank you in advance. Dr G Rogu