Reviews





2nd doctor we’ve tried from this practice and she was our fit. I love that there are alot of doctors to choose from so if you don’t click with one you can just try someone else. Dr Simon listened to all of our concerns.
Mar 4, 2022





I myself was a patient here at RBK now as a mother myself I brought my children here from day 1. The thought care and attention they’ve been given is truly appreciated. All my questions are answered any concerns we discuss and I always feel like the best interest of my children is at heart. I recommend them not only as a previous patient but now also as a mother who when the time came to find care for my children I went directly back to RBK.
Sep 27, 2021





Unfortunately since you’ve moved into the new office the wait time to get through just to make a phone call and talk to somebody is an average of 15 minutes. We also had an issue with the lab losing my daughters Covid test. Luckily with Lisa’s help they found the test days later.
Aug 25, 2021





I have been taking my children to RBK for over 16 years. All the doctors and staff are great and very trustworthy. They always listen to my concerns and I never feel rushed. They are the perfect example of a great doctor’s office. New office is beautiful.
Aug 18, 2021





We have been a patient with RBK Pediatrics for a long time. They are an excellent practice. First time ever we had a bad experience. The PA ( not sure PA OR Nurse) who saw us as soon as went in the exam room was very rude. The doctor and the nurse who gave the vaccines were excellent.
Aug 17, 2021





We love the practice and we love Dr. Rogu, however our last experience was absolutely horrific. If we did not like the Dr’s so much I would definitely be looking into changing practices after our last experience. I called the day before to make an appointment for my son, my husband arrives at the appointment that the man working the front desk told me husband was never made, had an obnoxious snarky attitude with my husband and was extremely unpleasant. I made the appointment myself, confirmed it, you guys confirmed it also. I understand mistakes happen, and that’s fine but to be given such an attitude on top of it was ridiculous. We’ve never had a bad experience at RBK, this was the first and I truly hope it’s the last.
Aug 17, 2021
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We are very pleased with RBK! Everyone is so friendly, professional, and caring! The nurses are so amazing with our son. You can see how much they care. The doctors are very down to earth and put us right at ease, as we are new parents. We are very very pleased with our decision to use RBK!
Jul 29, 2021
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The doctors and nurses are always friendly and compassionate with me & my kids. They take the time to listen & help us with any issues.
Jul 19, 2021
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I’m always able to get an appointment and treatment right away for any concerns for my kids.
Jul 19, 2021
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Dr, Mc Gill was wonderful and is a great addition to your practice.
Jun 30, 2021
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Great staff and Doctors .. always have availability for last minute appointments and at the time I am available to go. My daughter has been sick with the stomach bug and needed a return to school note and I was able to get an appointment for her to get evaluated in the afternoon. I was able to go after work and the service as always was excellent.
Jun 11, 2021
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The staff at the Commack Office was outstanding. My daughter has a HORRIBLE fear of needles and our nurse, Maria was INCREDIBLE.
Jun 2, 2021
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Office provides a lot of services. Very helpful. Ok
May 27, 2021
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Professional, caring, & quick!
Apr 22, 2021
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Very efficient service from everyone!
Apr 20, 2021
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Nurses and doctors are always so friendly, and caring. They have been so amazing with my little boy since the first appt. Always helpful and listen to any concern and/or questions. The only thing annoying is waiting a while in the waiting room with a toddler for more than 15 mins other than that they are great !!!
Jan 27, 2021
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My children have been a patient of RBK for 20 years. One of my children came in for Rapid Covid test. We waited 45 minutes after our appointment to see a doctor. We were told we could wait in the parking lot for the result approximately 15-20 min. After waiting 45 minutes we questioned the long wait and was told many other patients waiting for tests results and if I didn’t like it I could go to City MD and wait on a 4 hour line. That came from your front office 30 something year old female long dark hair & glasses. That was basically a FU from your employee who should have contained the situation instead of escalating it. After another 15 minutes or so a nurse appeared stating ours was the only test run not once but twice that they couldn’t get a read on. I was told the test would have to be administered again with new sample once a room was available. Another 15 minutes later my child was called back in and sample taken. After another 20 minutes later I was given results. We spent over 2 hours in the parking lot. 1 – your female office employee should be fired. 2 – book your patients coming in for rapid Covid maybe on the 1/2 hour so once you take specimen we are only waiting 15-20 minutes. 3 – the doctor or in this case Marie Milazzo should have advised the wait would be much longer.
Jan 6, 2021
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Dr. George Rogu is absolutely amazing, as well as the other doctors too. But he really takes his time and answers all of your questions and is even open to hearing some ideas as well that may help the office. I can’t say enough about this group! A++++
Dec 4, 2020
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We met Dr. Rostholder for the first time last week and we absolutely loved her!
Nov 19, 2020
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Dr. Simon is great. She never makes us feel rushed and answers all questions. She provides information in way that makes you feel supported. We’ve had good experiences with most of the nurses. Wish the wait was not as long, especially with a toddler.
Oct 24, 2020
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Dr Reilly really cool he’s been my doctor since I was born
Sep 21, 2020
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RBK is always there when we need them! The staff is the best, reliable , helpful extremely supportive. Thank you for the great service!
Sep 21, 2020
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Great staff! Very professional and kind!
Sep 8, 2020
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Great Doctors very friendly staff
Sep 4, 2020
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Dr. Reilly is absolutely amazing!! He has been my children’s pediatrician since they were born and my eldest will be 21 this month.
Sep 1, 2020
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I take both my boys to R.B.K since birth and love the support and care we get from everyone there!
Aug 25, 2020
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Clean, friendly, knowledgeable and efficient!
Aug 19, 2020
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I felt very uneasy before arriving, however once I entered the building I headed to my room and right away my nerves were put to ease. Everything smelled clean and sanitized my son and daughter were seen very quickly. This was Monday 7/6 last appointment of the day it felt like in the Commack location I was very impressed.
Jul 8, 2020
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The doctors and staff at RBK are amazing I recommend them to every parent
Jul 7, 2020
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Came in for well visit which was fine. Also had COVID antibody test which I was informed was 15 min results and it’s three days later still absolutely no word. Not even a call to inform why the test results are taking so long. Had a telemedicine visit for this test a month ago and paid the copay I should at least be kept informed of what the correct timing and procedure is for getting results.
Jun 27, 2020
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Dr Scott. Is such a caring pediatrician with excellent information to offer on behavioral/medical services.
Jun 25, 2020
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I like the attentiveness of Dr. Reilly to my family. I also enjoy the fact that he is still in it for being a great doctor and trying to help rather then for copays and money. I truly feel he enjoys being a doctor and helping people.
Jun 23, 2020





I think that you all are doing an amazing job in helping us through this difficult time. Thank you for all your support.
May 14, 2020
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We changed our baby girls doctor about a month ago, shes 4 months old now, and we are so happy we chose RBK Pediatrics. So far the doctors she has seen have been amazing. Super informative and actually take their time with our girl and with us to answer all of our questions.
Apr 15, 2020





All offices need to be updated. There is a carpet stain that looks like vomit in the waiting room. The texts and reminders for well visits can get redundant. I think its ridiculous that during a well visit if a sick diagnosis code is used that you have to pay a copay.
Feb 20, 2020
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When Dr’s start to run 30 minutes behind schedule, it would be nice to have an alert system in place so patients are informed. Our Appointment was at 11:40 and we weren’t seen until 12:25….there was a women waiting with her baby who had an 11:30 appt and it was 12:20 …her family was waiting in the car. We all want our children to get the attention they deserve from the Dr’s and understand that sometimes it takes longer than expected. being informed of delays reassures all that we are not forgotten.
Jan 21, 2020
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Telehealth makes parents lives so much easier! It’s like having a doctor on the go. We were able to cook dinner, attend a school function and visit the doctor without any wait and from our home. So easy and convenient! You also have the doctors undivided attention…
Oct 14, 2019
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I loved the doctor we saw, but the nurse did not seem like she should be working at a pediatric office. Was not kid friendly in my opinion.
Sep 13, 2019
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RBK has a large team of pediatricians that I trust to provide guidance and care for my young children. With their extended hours of operation/multiple offices/urgent care, I’ve never had to bring my children anywhere else–even with my busy work schedule. I especially like that they only utilize MDs and RNs to conduct the examinations.
Sep 3, 2019
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I scheduled my appt with a different dr and when I got there, I had another dr seeing me. That has happened to me twice
Aug 19, 2019
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Dr Rehman is the best however Dr Loukos was awesome too
Aug 17, 2019
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I was visiting this place since I was born no complaints so far.
Aug 15, 2019
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The office is great , always on time , I made excellent decision by choosing them as my daughter pediatricians
Aug 15, 2019
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Me encanta el servicio. Los doctores muy profesionales. El personal muy amigables
Jul 31, 2019
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i have been to RBK PEDIATRICS since my daughter was born and i have not had one bad experience . all good ones. my daughter is now 7.
Jul 18, 2019
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RBK is excellent! You can get a same day appointment with no problem. The staff is super friendly and the doctors are all A++++
Jun 26, 2019
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The doctors are great at RBK. They have helped my daughter so many times to get well. I can’t thank them enough!! Thank you :))
May 31, 2019
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Check in was prompt, and timely. Doctor care was thorough, asked pertinent questions. Professional and courteous.
May 29, 2019
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Emma saw a doctor who recently joined the practice-Dr.Lukose. I have been bringing my children to your practice for 15 years and while I have not always loved all the doctors, Dr Lukose was one of our least favorite. She waS not personable, did not really engage with Emma and was just not enjoyable to have as a doctor. Emma is phasing out of going to your office but if I had another daughter I would make it a point to not use Dr Lukose. As a pediatric office I am shocked that you don’t do a better job bringing in doctors who engage with the patients.
May 29, 2019
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Friendly staff…and always give helpful advice
May 24, 2019
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Great staff and friendly im not afraid to ask any questions and they always listen to any concerns I might have
May 7, 2019
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RBK is a a great pediatric office to bring your children ! We’ve been going here since my son was born 5 years ago. My older siblings ,whom have children that go here as well, have been taking their kids here for the last 13+ years and actually recommended them. Dr Gallob is by far my absolutely favorite pediatrician ! My then 4 year old , had a really bad cough/cold that would come and go every month for about a week straight & no one could figure out what was wrong with him but once we met Dr.Gallob, she immediately was confident he had asthma & allergies and had him tested and retested just to make sure her she diagnosed him correctly . She put him on a nebulizer which he eventually graduated to an inhaler as well as recommended some other solutions and he was finally back to his old self . She sincerely cares for each and every single individual patient as if they were her own and it shows ! By far the greatest doctor I have ever been to !
Apr 20, 2019
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Friendly accommodating attentive good care
Apr 17, 2019
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We love Doctor Yildirim. She is so caring and reassuring. She always makes us feel like we are doing a good job with our baby. She is a wonderful Doctor.
Apr 15, 2019
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We have been coming to rbk for years and have been very pleased with the care we receive.
Apr 15, 2019
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The wait time in the waiting room and exam room was excessive- about an hour and half total for a sick visit. The doctor walked in the room and asked me “What’s her name?” instead of addressing my 11 year old, very capable daughter. Although the doctor was very nice, I was not impressed with the thoroughness of her physical exam, nor the plan of care after receiving a diagnosis. I had to ask what supportive care I should be giving her instead of being given instructions. There are now so many doctors on staff, that it is impossible to form any sort of relationship with any of them. While that does make it easier to get an appointment, I am starting to have a hard time choosing to go to the pediatrician rather than having a similar situation at a walk in clinic.
Apr 8, 2019
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Staff and doctors are friendly and nice and go out of their way to help you. Love the staff.
Mar 28, 2019
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Dr. Reilly is a wonderful doctor. He is knowledgeable and thorough when examining my children, but is also very kind and reassuring. The staff is always warm and welcoming, which is a rarity for doctors’ offices! I also find the nurses to be exceptional, thorough, and again, very kind to my children.
Feb 9, 2019
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I have been coming with my daughter to this office since she was born. Excellent service everyone is very kind.
Jan 22, 2019
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I waited over an hour to be seen and when I said something the front desk girls really didn’t seem to care. I saw people come in after me and was seen way before me. I was not happy. I’ve been going there for 16 yrs and it has gotten so much worse.
Dec 6, 2018
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We wouldn’t go anywhere else. We have always changed our insurance if need be to stay there. The twins were 3 days old when you first saw them and you have gone above and beyond to give them superior care. We love you guys and have recommended you to many.
Nov 22, 2018
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My daughter had pink eye and we were able to get an appointment right away. Overall experience was great.
Nov 14, 2018
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The explanation of charges can be better and more consistant. I was told that I would not be charged for something, that they would take it off my bill, and that they weren’t sure what the fee was. Now I just received 2 bills for the same charge. Also I am still unable to log into the portal.
Oct 25, 2018
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Your staff is warm and understanding of my daughter’s fear of getting a flu shot. The nurse, in particular, made it a great experience.
Oct 24, 2018
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This is the best doctors office that I’ve ever taken my kids to! Their hours are great and they have so many wonderful doctors to choose from. Plus the wait time is short and they work with you if your running late.
Oct 10, 2018
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Normally when we come to RBK, we are able to see our doctor almost right away and all of the nurses are really friendly. The environment is also extremely kid friendly!
Oct 10, 2018
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Doctor George Rogu was compassionate and professional.
Oct 9, 2018
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my daughter was brought in with a rash, when I went to the counter I specifically asked for a female doctor because she if the age were she is uncomfortable with a Male examining her. the person working the front counter said “dont worry we have a female doctor on staff” so the caller her to the room and after the assistant finish her pre evolution she informs us that it would be a Male physician that will be examining her, I said no ma’am I was told there was a female physician on staff, I was told they did but she wasnt in the building, so unfortunately I was not going to leave my daughter with this issue cause of this we waited a half an hour to see the Male physician anyway an my daughter a I were so uncomfortable with it all, mid you I am a father an I did not like to see my daughter uncomfortable. so in all the experience was not good at all.
Oct 8, 2018





I had to bring my daughter in for an appt on Saturday since she had a fever for over 24 hrs. I called at 8:50 in the morning to see if they had any appointments available and they told me they did at noon. I came in on time and then proceeded to have to wait an hour with my sick one year old and 2 other kids since my husband was at work. This has become a constant issue with RBK over booking appointments and taking forever to see the patients. I am totally aware that it’s the beginning of the school year and appointments book up which is why I called in the morning to see if they had anything. If not I would have gone to PM pediatrics instead. Then to top it off the doctor came in looked in my daughters ears said yep it’s an ear infection. I asked if he could check her throat since her breath was so bad and she was refusing to eat or drink and he said no need the antibiotics will take care of it if there’s anything. I mean way to blow off a patient off after making them wait an hour.
Sep 24, 2018





We have been with the practice for 20 year We love Dr Kaplan he is simply the best ! Takes his times never rushes with his patients !!
Sep 19, 2018
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Amazing physicians and staff. Courteous and helpful
Sep 18, 2018
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Love the docs, staff can be abrupt.
Sep 11, 2018
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Dr Reilly is a amazing doctor he took his time to answer all our questions and the staff was very helpful as well. Thanks RBK for helping me to get well
Sep 6, 2018
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Very good Doctors, my sons have been going to RBK for years. The Doctors are always helpful and caring .
Aug 2, 2018
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Dr. Kaplan is an amazing doctor. My kids have Been going to home for 13 years..he can just look and diagnose!
Aug 1, 2018
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Love RBK because you made me feel we as a family are important for you. I really needed an early appointment and I got it; dr Kaplan was very professional and took care of my little boy . Always grateful!
Jul 20, 2018
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My daughter had her annual physical with one of the PAs, Ms. Millazo. She was absolutely wonderful, patient and listened to everything my daughter said and asked. Ms. Millazo offered excellent suggestions and has a sweet and calming demeanor- a key personality trait in dealing with a shy teenager.
Jul 6, 2018





I have been taking my 3 daughters to this practice for almost 2 years now and I have met several doctors and Physician Assistants. I was happy with everyone until yesterday, when my youngest (age 5) was seen by Dr. Kaplan. He did not introduce himself to us, and did not even smile at my little one. She was told to completely undress for a well visit and the doctor didn’t even explain to her what he was going to do before performing the physical exam. My experience with all pediatric visits has been pleasant and the nurse, doctor or PA, has always explained “procedures” to my children prior to performing the actual physical exam. I found it extremely odd to have a child over age 1 remove all her clothes for a well visit. Poor thing looked at me confused when the doctor told her to remove her underwear, and I was the one to explain to her that it is ok for the doctor to look at private parts only because Mommy was there with her. Dr. Kaplan did not add anything to my consoling comment, and was quite insensitive to her obvious concern. The appointment took well over 2 hours because he kept coming in and out of our room and saw other patients in between visiting with my daughter. It was evident to me that the nurses felt on edge around him, which in turn made me feel uncomfortable. I will continue to go to RBK, but I will also ensure my children are NEVER seen by Dr. Kaplan again.
Jun 27, 2018





Office is run great, staff is helpful and friendly always! Lost a star because sometimes I feel we wait too long in the room with our 1 year old
Jun 27, 2018
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On the way out the receptionist forgot to give the bloodwork script. Now have to go back to pick it up!
Jun 12, 2018
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I love this place. Never a problem getting an appointment. Doctors are great and take the time to explain and listen to your questions and concerns.
Jun 7, 2018
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Mr Bill was phenomenal! He took his time to get to know my son and asked a ton of questions to understand why we were in the office today. He made my son comfortable, which allowed him to open up to Mr Bill! What a great experience.
Jun 1, 2018
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We have used RBK for over 20 years and continue to have reason to return. Ease of access to a wonderful pool of Doctors and Nurse Practitioners plus very supportive staff, as well as timely feedback and direction around health issues of concern make RBK an invaluable partner in health.
May 31, 2018





We are very happy at RBK our son is extremely comfortable with Dr. Rogu and Dr. Reilly. They have been very good over the years to our family.
May 18, 2018
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Tried Dr Galliub and she was just so wonderful with us.
May 18, 2018
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Everyone is very nice zbd pleasant. I been taking my daughter to the office since she was born.
May 16, 2018
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Thank you for everything my appointment was quick and effective. A week later and her upper respiratory infection is almost non existent. Thank you.
May 14, 2018
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We had twin infants and waited over an hour
May 5, 2018
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You kept my husband and son waiting for over an hour. My son was only there for a quick shot. Your office needs to do a better job schedulinh
May 2, 2018
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I have been taking my twin girls to RBK pediatrics since they were 2 days old. That is going to be 14 years ago this June. To say that they are exceptional is an understatement. My twins over the years have had seizure issues and the degree at which the doctors went above and beyond is ineffable. Your kids will always be in good hands here. Laura Caracciolo
Apr 28, 2018
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Good doctors but always a very long wait. I used to go to RBK for all my child’s appointments, wellness and also illness. But now I only come in for the wellness appointments and go to urgent care for illness because the long wait is very difficult for an infant. I have easily waited over two hours to see the doctor for a scheduled wellness appointment. The typical wait is usually an hour and a half In the waiting/examination room even for a scheduled wellness appointment. It is just very difficult for an infant to wait that long. During my last appointment, my child fell asleep in the waiting room, then they called me in to the examination room and woke him up to take the height and weight. Then we waited in the waiting room for over an hour. I would have much preferred that they allowed my child to sleep in the main waiting room rather than waking him up and having him get very antsy and restless in the examination room for over an hour. It would be better If the office could stick closer to the schedule for the wellness appointments because they are planned appointments. Otherwise, the doctors are very good.
Apr 28, 2018





Dr Malbas was great! Very understanding and compassionate! My child has been very hesitant to go to any doctor because of anxiety but with her she adjusted very easily and became her friend.
Apr 27, 2018
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Very satisfied having doc rogu
Mar 28, 2018
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Dr. Germano is the best! We have been using her for our son since he was born 23 months ago. We continue to schedule our appointments with her for our newborn baby girl as well. All of the staff in both the Saxon Ave. and Commack offices are wonderful. They are all great with children, making appointments (even with shots) a breeze!
Mar 8, 2018
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This Pediatric center is amazing. Everyone is always so friendly and makes my daughter smile Everytime. She is no longer scared of going to the Dr she looks forward to it. Thank you always for everything u do for us always.
Feb 10, 2018





The doctors are very good but the long long wait is very very difficult. I often wait over an hour and sometimes it has been two hours for a scheduled appointment which is hard with an infant. If there was a way to reduce the wait time on scheduled appointments it would be great.
Feb 1, 2018





I really love the commack location and its great they have the urgent care in bayshore if needed.
Jan 1, 2018
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Evergone in the office is very nice,helpful professional. I had been taking my daughter to this office since she was born 11 years ago.
Dec 28, 2017
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Your billing department is more worried about collecting money for invoices that havent even been mailed out yet and have the nerve to call and act as a collection agency before an appointment over $80. Next time send a bill first and then we will pay it.
Dec 23, 2017





RBK has always been there for us. This is an excellent office. We are very happy here.
Dec 23, 2017
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Fast and easy service. Make my appointment in a very short time by using the website.
Dec 16, 2017
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We love all of the Doctors in this practice. They always fit us in when our son needs to be seen. The office staff is extremely friendly!
Dec 11, 2017
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Dr. Kaplan is wonderful and very thorough!
Nov 4, 2017
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every doctor that we see or have seen has been so great with my daughter who is 3 months old I was referred to Rbk by my. nephew who has been going to rbk since he was born (16 now) and I’m glad I went
Nov 4, 2017
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Wondering why CVS and other places like that are offering free no copay flu shots and we have to pay $40 for 2 kids at drs office? I’m thinking about switching next year.
Oct 26, 2017
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Absolutely the best care! Wouldn’t think of any other place to take my daughter!
Oct 25, 2017
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I love the staff and doctors at RBK
Oct 25, 2017
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My children have been patients for years @ RBK I luv all the Doctor’s & never had any problems.
Oct 25, 2017
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Support staff and doctors are professional and nice. The wait time to see the doctor after the nurse is done with you can be very long.
Oct 23, 2017
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Dr. Martinez is oneof the best doctors RBK has . !!
Oct 23, 2017
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i was very pleased with Dr Gallob she took her time with my daughter and was very thorough.
Oct 23, 2017
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RBK takes care of all their clients like they are the most important people. Recently, my daughter”s school called and they thought she had something, It turns out she was only allergic to that adhesive on a bandage. I was told to come in immediately and within an hour she was back at school.
Oct 12, 2017
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My little girl loves her doctor! Such a sweet women!
Oct 9, 2017
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I can’t say enough good things about your practice! I’m forever grateful to all of you! If you didn’t have the capability of doing blood tests in your office my daughter may not be here today! That blood test five years ago probably saved her life!! Every doctor in the practice is great!!
Oct 1, 2017
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The front staff is awesome. Ms Hankins was very friendly and knowledgeable. The nurse giving the shot (Katie) was very professional. My girls had no pain at all.
Sep 30, 2017
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Very helpful reassuring and very loving toward my daughter
Sep 30, 2017
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I have been bringing my children to this practice for 17 years. Sadly I have seen a decline in the care and diagnosis offered at time if visit. I was a huge fan of the doctors and the NP’s and have recommended the office in the past. I no longer feel I can do that.
Sep 29, 2017
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I love this office. I have never had a problem bringing my daughter here. All the drs and nurses are so wonderful.
Sep 22, 2017
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Great service everyone was very pleasant
Sep 22, 2017
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It’s a great facility, very cooperative , including doctors and all other staff
Sep 21, 2017
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Everyone was very nice and helpful. Dr Riely took his time and answered all our questions .
Sep 19, 2017
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RBK pediatrics has been there since my son was born. Visiting him in the hospital for his firdt visit. The doctors are so good that no matter where I move to (brooklyn) I still drive all the way back to see them in commack for my sons medical needs.
Sep 19, 2017
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My children have been patients at RBK for almost 15 years. The doctors take the time to get to know the children. I have always felt that we have received excellent care. Mrs. Milazzo is caring- and gets to know the whole family. She is a gem! I know that she will take that time to answer all of our questions. It is wonderful to know that the Drs and staff at RBK are always there for us!
Sep 15, 2017
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Never had a problem with my visits at RBK. Been seen the doctors seen my oldest don’t and he’s turning 14 in 9/16/2017.
Sep 15, 2017
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I always have a great visit whether it’s a well or sick visit. The staff is so nice and the medical providers are awesome!!!
Sep 15, 2017
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Love this office always very gentle and helpful and the doctors are very nice and professional
Sep 8, 2017
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I was trying to pick up health forms & I was Being put on hold way to long & to much all week.
Sep 8, 2017
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