Reviews for Commack Office

Reviews

StarStarStarStarStar 2nd doctor we’ve tried from this practice and s… — LYLAH K.   (Patient since 2022)

2nd doctor we’ve tried from this practice and she was our fit. I love that there are alot of doctors to choose from so if you don’t click with one you can just try someone else. Dr Simon listened to all of our concerns.

Mar 4, 2022

StarStarStarStarStar Drs are all awesome, nurses are great too! The … — MARCO B.   (Patient since 2022)

Drs are all awesome, nurses are great too! The staff at front desk is getting better, the guy at check out still has an attitude problem.

Feb 28, 2022

StarStarStarStarStar Great practice, great doctors and staff! Very e… — NIKOS K.   (Patient since 2022)

Great practice, great doctors and staff! Very easy to get help for my son when he needs.

Feb 11, 2022

StarNo StarNo StarNo StarNo Star The Saxon office receptionist is not profession… — SYDNEE B.   (Patient since 2022)

The Saxon office receptionist is not professional.

Jan 26, 2022

StarStarStarStarStar Very caring and very nice staff — CAMILA C.   (Patient since 2022)

Very caring and very nice staff

Jan 19, 2022

StarStarStarStarStar Fantastic office — DANA A.   (Patient since 2022)

Treated us very nicely and care so much about us

Jan 14, 2022

StarStarStarStarStar We love RBK!!  — AUSTIN A.   (Patient since 2022)

As always, everyone is so kind and the practice is well organized. We love your new location- it’s beautiful! We had a great checkup with Dr. Raspen. We just love her! She’s so caring and thorough. We are so glad we chose RBK for our son!

Dec 3, 2021

StarStarNo StarNo StarNo Star I waited 45 min for a facetime appointment and… — JEREMIAH G.   (Patient since 2021)

I waited 45 min for a facetime appointment and then they were emailing me a referral which i never received. This is not the first time.

Oct 4, 2021

StarStarStarStarStar BEST PEDIATRICIAN ON LI  — EMIR B.   (Patient since 2022)

I myself was a patient here at RBK now as a mother myself I brought my children here from day 1. The thought care and attention they’ve been given is truly appreciated. All my questions are answered any concerns we discuss and I always feel like the best interest of my children is at heart. I recommend them not only as a previous patient but now also as a mother who when the time came to find care for my children I went directly back to RBK.

Sep 27, 2021

StarStarStarStarStar  — DENIS I.   (Patient since 2021)

the doctor who attended us is very kind and treats patients very well

Sep 5, 2021

StarStarStarNo StarNo Star Unfortunately since you’ve moved into the new o… — MADISON K.   (Patient since 2022)

Unfortunately since you’ve moved into the new office the wait time to get through just to make a phone call and talk to somebody is an average of 15 minutes. We also had an issue with the lab losing my daughters Covid test. Luckily with Lisa’s help they found the test days later.

Aug 25, 2021

StarStarStarStarStar I love RBK.. the doctors are all so nice and al… — JAKE W.   (Patient since 0001)

I love RBK.. the doctors are all so nice and always and any questions we have. The staff is also very nice.

Aug 24, 2021

StarStarStarStarStar I have been taking my children to RBK for over … — MICHAEL B.   (Patient since 0001)

I have been taking my children to RBK for over 16 years. All the doctors and staff are great and very trustworthy. They always listen to my concerns and I never feel rushed. They are the perfect example of a great doctor’s office. New office is beautiful.

Aug 18, 2021

StarStarStarStarStar Beautiful new office and the doctors and staff … — JOSEPH B.   (Patient since 0001)

Beautiful new office and the doctors and staff are awesome.

Aug 18, 2021

StarStarStarStarStar We have been a patient with RBK Pediatrics for … — SIMRAN C.   (Patient since 0001)

We have been a patient with RBK Pediatrics for a long time. They are an excellent practice. First time ever we had a bad experience. The PA ( not sure PA OR Nurse) who saw us as soon as went in the exam room was very rude. The doctor and the nurse who gave the vaccines were excellent.

Aug 17, 2021

StarStarStarStarStar Love you guys, but…. — MARCO B.   (Patient since 2022)

We love the practice and we love Dr. Rogu, however our last experience was absolutely horrific. If we did not like the Dr’s so much I would definitely be looking into changing practices after our last experience. I called the day before to make an appointment for my son, my husband arrives at the appointment that the man working the front desk told me husband was never made, had an obnoxious snarky attitude with my husband and was extremely unpleasant. I made the appointment myself, confirmed it, you guys confirmed it also. I understand mistakes happen, and that’s fine but to be given such an attitude on top of it was ridiculous. We’ve never had a bad experience at RBK, this was the first and I truly hope it’s the last.

Aug 17, 2021


Reply

I am really sorry to hear about this. We had just moved to our new office location at 500 Commack road and things have been a little hectic and the staff have been overly stressed. While we do try to accomodate everyone, sometimes things happen. I assure you that moving forward and as things settle all will be great at the New RBK Office. This about it, no more parking issues. Dr George Rogu
StarStarStarStarStar Always a pleasure to see our Doctors at RBK . W… — GIANLUCA R.   (Patient since 2022)

Always a pleasure to see our Doctors at RBK . Wonderful new place! Thank you for the great service.

Aug 17, 2021

StarStarStarStarStar We love RBK! — AUSTIN A.   (Patient since 2022)

We are very pleased with RBK! Everyone is so friendly, professional, and caring! The nurses are so amazing with our son. You can see how much they care. The doctors are very down to earth and put us right at ease, as we are new parents. We are very very pleased with our decision to use RBK!

Jul 29, 2021


Reply

Thank you for the support we really do try hard. Dr George Rogu
StarStarStarStarStar The doctors and nurses are always friendly and … — DANICA R.   (Patient since 2022)

The doctors and nurses are always friendly and compassionate with me & my kids. They take the time to listen & help us with any issues.

Jul 19, 2021


Reply

Thank you for the support we really do try hard. Dr George Rogu
StarStarStarStarStar I’m always able to get an appointment and treat… — JOHN R.   (Patient since 2022)

I’m always able to get an appointment and treatment right away for any concerns for my kids.

Jul 19, 2021


Reply

Primary Care when you want it, Urgent care when you need it. that is our mission. Dr George Rogu
StarStarStarStarStar Dr, Mc Gill was wonderful and is a great additi… — ALANNA S.   (Patient since 0001)

Dr, Mc Gill was wonderful and is a great addition to your practice.

Jun 30, 2021


Reply

Thank you for the support we really do try hard. Dr George Rogu
StarStarStarStarStar Great staff and Doctors .. always have availabi… — ALANI Y.   (Patient since 0001)

Great staff and Doctors .. always have availability for last minute appointments and at the time I am available to go. My daughter has been sick with the stomach bug and needed a return to school note and I was able to get an appointment for her to get evaluated in the afternoon. I was able to go after work and the service as always was excellent.

Jun 11, 2021


Reply

Thank you for the support we really do try hard. Dr George Rogu
StarStarStarStarStar DR. SIERRA IS THE BEST ,  — NICOLE A.   (Patient since 2021)

DR. SIERRA IS THE BEST ,

Jun 9, 2021


Reply

Thank you for the support we really do try hard. Dr George Rogu
StarStarStarStarStar The staff at the Commack Office was outstanding… — EMMA R.   (Patient since 2022)

The staff at the Commack Office was outstanding. My daughter has a HORRIBLE fear of needles and our nurse, Maria was INCREDIBLE.

Jun 2, 2021


Reply

Thank you for the support we really do try hard. And you are going to love the new office location. Dr George Rogu
StarStarStarStarStar Office provides a lot of services. Very helpful… — NICHOLAS V.   (Patient since 2022)

Office provides a lot of services. Very helpful. Ok

May 27, 2021


Reply

Thank you for the support we really do try hard. Dr George Rogu
StarStarStarStarStar Professional, caring, & quick!  — LINCOLN MILES Q.   (Patient since 2022)

Professional, caring, & quick!

Apr 22, 2021


Reply

Thank you for the support we really do try hard. Dr George Rogu
StarStarStarStarStar Very efficient service from everyone! — JOSEPH R.   (Patient since 0001)

Very efficient service from everyone!

Apr 20, 2021


Reply

Thank you for the support we really do try hard. Dr George Rogu
StarStarStarStarStar Mom  — BHRI ANNA F.   (Patient since 2021)

Doctor was very helpful and understanding

Apr 6, 2021

StarStarStarStarStar Friendly staff, Dr’s are amazing always making … — YESHUA E.   (Patient since 2022)

Friendly staff, Dr’s are amazing always making sure you feel comfortable and stop to ask if you have any questions! Highly recommended!!

Mar 31, 2021

StarStarStarStarStar I love my sons doctor Dr Gallub, she is by far … — MAXWELL R.   (Patient since 2021)

I love my sons doctor Dr Gallub, she is by far a perfect match for my son. Very understanding and eager to listen to me and my issues about my son.

Mar 29, 2021

StarStarStarStarNo Star Nurses and doctors are always so friendly, and … — ANGEL D.   (Patient since 2022)

Nurses and doctors are always so friendly, and caring. They have been so amazing with my little boy since the first appt. Always helpful and listen to any concern and/or questions. The only thing annoying is waiting a while in the waiting room with a toddler for more than 15 mins other than that they are great !!!

Jan 27, 2021

StarStarStarStarStar RBK pediatrics is the best in long Island  — JAYDEN C.   (Patient since 2022)

RBK pediatrics is the best in long Island

Jan 27, 2021

StarStarStarStarStar People and staff are wonderful, office could us… — MARGAUX D.   (Patient since 2022)

People and staff are wonderful, office could use updating. Keep the paintings though!

Jan 27, 2021

StarStarStarStarStar I love the staff. Everyone’s always nice.  — ISABELLA G.   (Patient since 2022)

I love the staff. Everyone’s always nice.

Jan 27, 2021

StarStarStarStarStar Súper excellent every — ABRAHAM V.   (Patient since 0001)

Súper excellent everyone

Jan 11, 2021


Reply

Thank you!!
StarStarStarStarStar Jamie Ward — JAKE W.   (Patient since 0001)

This is the same practice my mom took me to as a child and all three of my children (two are grown adults now) also come here. The doctors are the best and the staff is friendly.

Jan 7, 2021

StarNo StarNo StarNo StarNo Star My children have been a patient of RBK for 20 y… — LOGAN F.   (Patient since 0001)

My children have been a patient of RBK for 20 years. One of my children came in for Rapid Covid test. We waited 45 minutes after our appointment to see a doctor. We were told we could wait in the parking lot for the result approximately 15-20 min. After waiting 45 minutes we questioned the long wait and was told many other patients waiting for tests results and if I didn’t like it I could go to City MD and wait on a 4 hour line. That came from your front office 30 something year old female long dark hair & glasses. That was basically a FU from your employee who should have contained the situation instead of escalating it. After another 15 minutes or so a nurse appeared stating ours was the only test run not once but twice that they couldn’t get a read on. I was told the test would have to be administered again with new sample once a room was available. Another 15 minutes later my child was called back in and sample taken. After another 20 minutes later I was given results. We spent over 2 hours in the parking lot. 1 – your female office employee should be fired. 2 – book your patients coming in for rapid Covid maybe on the 1/2 hour so once you take specimen we are only waiting 15-20 minutes. 3 – the doctor or in this case Marie Milazzo should have advised the wait would be much longer.

Jan 6, 2021


Reply

I apologize for any inconvenience. I understand it is frustrating to have to wait for the results. We do advise patients that they may return home and we will email them the results. Not sure why you were not initially given that option. There may have been a misunderstanding your child was not the only one being tested that day. We did initially have to run repeat test. The fact that you were still in the parking lot was good since we did have to re-swab him. I understand it may seem like a simple solution to just book on the 1/2 hour but in these times of COVID it just is not an option. We are grateful that we do have the test to offer to our patient so that they do not have to go to an urgent care and wait on line 3-4 hours. We are trying to keep our offices as safe and controlled for all our patient and just ask that you keep in mind there were circumstances that were out of our control.
StarStarStarStarStar Dr. George Rogu is absolutely amazing, as well … — JAKE W.   (Patient since 0001)

Dr. George Rogu is absolutely amazing, as well as the other doctors too. But he really takes his time and answers all of your questions and is even open to hearing some ideas as well that may help the office. I can’t say enough about this group! A++++

Dec 4, 2020


Reply

Thank you for the kind words!
StarStarStarStarStar We met Dr. Rostholder for the first time last w… — LILY M.   (Patient since 2021)

We met Dr. Rostholder for the first time last week and we absolutely loved her!

Nov 19, 2020


Reply

She is a very excellent doctor!!
StarStarStarStarStar All doctors are wonderful, as is office staff. … — GRIFFIN M.   (Patient since 2022)

All doctors are wonderful, as is office staff. I never feel rushed in office or at a virtual visit. Always offered great care. Covid precautions make me feel safe when we need to come in to the office.

Nov 13, 2020

StarStarStarStarNo Star Dr. Simon is great! — EVAN P.   (Patient since 2022)

Dr. Simon is great. She never makes us feel rushed and answers all questions. She provides information in way that makes you feel supported. We’ve had good experiences with most of the nurses. Wish the wait was not as long, especially with a toddler.

Oct 24, 2020


Reply

Thank you for the kind words. we do try to expedite things but this COVID stuff has made everything slow. Dr G Rogu
StarStarStarStarStar We love rbk and Dr. James Riley !!!!!!! — LEVI T.   (Patient since 2022)

We love rbk and Dr. James Riley !!!!!!!

Sep 29, 2020

StarStarStarStarStar Dr Reilly really cool he’s been my doctor since… — CURTIS J.   (Patient since 0001)

Dr Reilly really cool he’s been my doctor since I was born

Sep 21, 2020


Reply

Well not so sure about the cool stuff, but he is a really great physician!!!! Everyone loves him! Thanks for your support. LOL!!! Dr. George Rogu
StarStarStarStarStar I love the nurses we saw and the doctor!  — BROOKE B.   (Patient since 2022)

I love the nurses we saw and the doctor!

Sep 21, 2020

StarStarStarStarStar RBK is always there when we need them! The staf… — GIANLUCA R.   (Patient since 2022)

RBK is always there when we need them! The staff is the best, reliable , helpful extremely supportive. Thank you for the great service!

Sep 21, 2020


Reply

Yes that is out mission to always be there when everyone else is not. We were here during the entire COVID Pandemic and I promise to you we will be here all the time. Dr George Rogu
StarStarStarStarStar The doctors here at RBK are the best.  — JAKE W.   (Patient since 0001)

The doctors here at RBK are the best.

Sep 21, 2020

StarStarStarStarStar Great staff! Very professional and kind!  — MYLA G.   (Patient since 0001)

Great staff! Very professional and kind!

Sep 8, 2020


Reply

Thank you for the kind words. Dr G Rogu
StarStarStarStarStar Great Doctors very friendly staff  — RAMIEL F.   (Patient since 2022)

Great Doctors very friendly staff

Sep 4, 2020


Reply

Thank you for the kind words. Dr G Rogu
StarStarStarStarStar Dr. Reilly is absolutely amazing!! He has been … — AIDEN M.   (Patient since 2021)

Dr. Reilly is absolutely amazing!! He has been my children’s pediatrician since they were born and my eldest will be 21 this month.

Sep 1, 2020


Reply

Thank you for the kind words. Dr G Rogu
StarStarStarStarStar I take both my boys to R.B.K since birth and lo… — LEVI T.   (Patient since 2022)

I take both my boys to R.B.K since birth and love the support and care we get from everyone there!

Aug 25, 2020


Reply

Thank you for the kind words. Dr G Rogu
StarStarStarStarStar Clean, friendly, knowledgeable and efficient!  — ANTHONY P.   (Patient since 0001)

Clean, friendly, knowledgeable and efficient!

Aug 19, 2020


Reply

Thank you for the kind words. Dr G Rogu
StarStarStarStarStar Best place! — EMILY V.   (Patient since 0001)

I have been taking my daughter here for many years and have always positive experiences. Our last visit we saw dr. Simon and she was excellent! Best bedside manners and thorough.

Aug 4, 2020

StarStarStarStarStar I love RBK I take my two children there wouldn’… — JAXZIEL B.   (Patient since 2021)

I love RBK I take my two children there wouldn’t change for any other pediatric office

Jul 29, 2020

StarStarStarStarStar The nurses and doctors at RBK are really wonder… — KADEN O.   (Patient since 2022)

The nurses and doctors at RBK are really wonderful. And I love the system the have going on now with cover.

Jul 29, 2020

StarStarStarStarStar Awesome staff. Took us right away. Telemedicine… — MIA Z.   (Patient since 2022)

Awesome staff. Took us right away. Telemedicine conference call at 10 pm, doc visit right away in the morning and a follow up call later that day!

Jul 28, 2020

StarStarStarStarStar Have been using your office for over 20 years. … — CODY F.   (Patient since 2022)

Have been using your office for over 20 years. Thank you for all that you do.

Jul 21, 2020

StarStarStarStarStar We love RBK. My family has been going there for… — DANE F.   (Patient since 2022)

We love RBK. My family has been going there for 21 years. Always pleased. Thank you for what you do!

Jul 17, 2020

StarStarStarStarStar Staff are courteous and friendly! — ALLISON M.   (Patient since 0001)

Staff are courteous and friendly!

Jul 17, 2020

StarStarStarStarStar I felt very uneasy before arriving, however onc… — EZRA B.   (Patient since 2022)

I felt very uneasy before arriving, however once I entered the building I headed to my room and right away my nerves were put to ease. Everything smelled clean and sanitized my son and daughter were seen very quickly. This was Monday 7/6 last appointment of the day it felt like in the Commack location I was very impressed.

Jul 8, 2020


Reply

Thank you for the kind words. we do try to keep the office clean and sanitized. With our curbside check in, we try to limit the amount of time people stay in the office too. we are all learning how to work with this new normal. Please be patient and work with us. Dr G Rogu
StarStarStarStarStar  — MIA N.   (Patient since 2022)

The doctors and staff at RBK are amazing I recommend them to every parent

Jul 7, 2020


Reply

Thank you for the kind words. Dr G Rogu
StarStarStarStarStar Polite staff  — MIRABELLE B.   (Patient since 0001)

Easy scheduling appointment, polite staff ,

Jun 27, 2020

StarStarStarNo StarNo Star Came in for well visit which was fine. Also ha… — AOIFE T.   (Patient since 2022)

Came in for well visit which was fine. Also had COVID antibody test which I was informed was 15 min results and it’s three days later still absolutely no word. Not even a call to inform why the test results are taking so long. Had a telemedicine visit for this test a month ago and paid the copay I should at least be kept informed of what the correct timing and procedure is for getting results.

Jun 27, 2020


Reply

I am sorry about this. As you know everything form medical care to getting a manicure if it is covid related is complicated. We were indeed promised to have an in house test that was supposed to be 15 minutes, but things at the government level changed that. We were able to pivot and find a lab that will process a finger stick which children prefer as opposed to a venous stick. These test are performed at a lab-corp lab and the delay is at their level. We can only control things inside our office. Many offices do not even perform testing at least we do try to help, and we were always here helping people when everybody else just SHUT down and closed their offices. Some positive vibes would be nice for us healthcare people. Dr George Rogu
StarStarStarStarStar Dr Scott. Is such a caring pediatrician with ex… — CHRISTIAN S.   (Patient since 0001)

Dr Scott. Is such a caring pediatrician with excellent information to offer on behavioral/medical services.

Jun 25, 2020


Reply

Thank you for the kind words. Dr G Rogu
StarStarStarStarStar We are so happy with RBK Pediatrics! — GIOVANNI V.   (Patient since 0001)

We are so happy with RBK Pediatrics!

Jun 24, 2020

StarStarStarStarStar Wonderful doctors and great care! — MASSIMO V.   (Patient since 0001)

Wonderful doctors and great care!

Jun 24, 2020

StarStarStarStarStar  — CAMILA C.   (Patient since 2022)

Always nice staff and courteous

Jun 23, 2020

StarStarStarStarStar I like the attentiveness of Dr. Reilly to my f… — JAMES C.   (Patient since 0001)

I like the attentiveness of Dr. Reilly to my family. I also enjoy the fact that he is still in it for being a great doctor and trying to help rather then for copays and money. I truly feel he enjoys being a doctor and helping people.

Jun 23, 2020

StarStarStarStarStar I have been seeing these doctors since my sons … — NICHOLAS C.   (Patient since 0001)

I have been seeing these doctors since my sons were born and I have always appreciated the service and attention they give during a physical exam.

Jun 23, 2020

StarStarStarStarStar Dr. Reilly is a wonderful physician. We have be… — CAMERON G.   (Patient since 0001)

Dr. Reilly is a wonderful physician. We have been seeing him for over 20 years.

Jun 13, 2020

StarStarStarStarStar I think that you all are doing an amazing job i… — ANGEL N.   (Patient since 2022)

I think that you all are doing an amazing job in helping us through this difficult time. Thank you for all your support.

May 14, 2020


Reply

Thank you for your kind words. RBK Pediatrics is one of the few Pediatrics Organizations that were open during this crisis every day in all locations and our Urgent Care. We pivoted and added Virtual Housecall visits. You will never see such dedication from any of the larges systems or hospital offices They all shut down! Come see us and support us so that we may continue to provide services for the children in this new world. Dr. George Rogu
StarStarStarStarStar Dr. Simon is always very nice and pleasant. She… — LOGAN F.   (Patient since 2022)

Dr. Simon is always very nice and pleasant. She is very knowledgeable and personable.

May 5, 2020

StarStarStarStarStar Best Choice — IVANA F.   (Patient since 2022)

We changed our baby girls doctor about a month ago, shes 4 months old now, and we are so happy we chose RBK Pediatrics. So far the doctors she has seen have been amazing. Super informative and actually take their time with our girl and with us to answer all of our questions.

Apr 15, 2020

StarStarStarStarStar Best Peds ! — KAYLA G.   (Patient since 2022)

I love everything about RBK. I have 4 kids so we have been patients for years. I would absolutely recommend you guys ! Hope u are all safe and healthy❤️

Mar 17, 2020

StarStarStarStarStar Great office  — ALEXANDER M.   (Patient since 2022)

Dr. Lee is amazing, she doesn’t rush, she takes her time and listens to all of your concerns regarding your kids. She’s super friendly with my kids and makes it so that they aren’t scared of being there. Overall I love this office.

Mar 2, 2020

StarStarStarStarNo Star  — PETER B.   (Patient since 2022)

All offices need to be updated. There is a carpet stain that looks like vomit in the waiting room. The texts and reminders for well visits can get redundant. I think its ridiculous that during a well visit if a sick diagnosis code is used that you have to pay a copay.

Feb 20, 2020


Reply

We agree and that is why we will have a major construction upgrade to our Commack office in the next 6 months Stay tuned. If the child is also sock at the well visit, the copay is something that the insurance carrier adds on and not us I am sorry for that. Dr Rogu
StarStarStarStarStar Formula issues — LOGAN F.   (Patient since 2022)

Dr. Simon recommended for my son to go to the GI. The office made the appointment for me for the same day.

Feb 17, 2020

StarStarStarStarStar We love RBK! — ISLA B.   (Patient since 0001)

We always reccomend RBK to other families. The staff who help with check-in/check-check out are always very nice, the medical assistants/nurses are wonderful with our littles ones, and the doctors are extremely helpful and knowledgable.

Feb 6, 2020

StarStarStarNo StarNo Star Office management of wait time — PETER V.   (Patient since 0001)

When Dr’s start to run 30 minutes behind schedule, it would be nice to have an alert system in place so patients are informed. Our Appointment was at 11:40 and we weren’t seen until 12:25….there was a women waiting with her baby who had an 11:30 appt and it was 12:20 …her family was waiting in the car. We all want our children to get the attention they deserve from the Dr’s and understand that sometimes it takes longer than expected. being informed of delays reassures all that we are not forgotten.

Jan 21, 2020


Reply

While we do really understand that time os of importance , but when we work with children, it is like the weather, sometimes sunny, sometimes rainy and you just do not know. Way to many variables with children and families. It is hard to control how quick people get in, we do try to control how quick they get out. We generally try to get check ups out within the hour and sick visits within 30 to 40 minutes. We do our best. Dr Rogu
StarStarStarStarStar Exceptional facility — LILIAN P.   (Patient since 2022)

Accommodating, friendly staff. Every doctor on staff we had the pleasure of working with have been thorough. Computer notes are up to date.

Nov 19, 2019

StarStarStarStarStar I love this office they always try to accommoda… — VALENTINA C.   (Patient since 0001)

I love this office they always try to accommodate you , hours are very convenient!! The doctor goes above and beyond to make sure your kid is doing good

Nov 4, 2019

StarStarStarStarStar  — LAYLA W.   (Patient since 2022)

I couldn’t ask for more caring doctors and staff.

Oct 29, 2019

StarStarStarStarStar Telehealth makes parents lives so much easier! … — RANDY G.   (Patient since 2022)

Telehealth makes parents lives so much easier! It’s like having a doctor on the go. We were able to cook dinner, attend a school function and visit the doctor without any wait and from our home. So easy and convenient! You also have the doctors undivided attention…

Oct 14, 2019


Reply

I have been doing this for about 1 1/2 months and other than a few tech issues generally on the parent side (like forgot password) or something like not turning on the video camera all is pretty good. Dr George Rogu
StarStarStarStarStar very good  — AMAYRA G.   (Patient since 2022)

Never have to wait so much love it

Sep 30, 2019


Reply

Thank you very much we do try.
StarStarStarStarNo Star I loved the doctor we saw, but the nurse did no… — BROOKE B.   (Patient since 2022)

I loved the doctor we saw, but the nurse did not seem like she should be working at a pediatric office. Was not kid friendly in my opinion.

Sep 13, 2019


Reply

I am sorry to hear that Sometimes people have a bad day but I assure you that most staff are kid friendly here at RBK Pediatrics. Dr Rogu
StarStarStarNo StarNo Star I would recommend RBK, just not the doctor we s… — LUCY M.   (Patient since 2022)

I would recommend RBK, just not the doctor we saw on our last visit. She was nuts and incompetent.

Sep 9, 2019

StarStarStarStarStar Excellent service and care — JONAH E.   (Patient since 0001)

RBK has a large team of pediatricians that I trust to provide guidance and care for my young children. With their extended hours of operation/multiple offices/urgent care, I’ve never had to bring my children anywhere else–even with my busy work schedule. I especially like that they only utilize MDs and RNs to conduct the examinations.

Sep 3, 2019


Reply

That is why we have our mission statement that says “Primary Care when you want it, Urgent Care when you need it, Services provided by Physicians.” Thank You Dr George Rogu
StarStarStarStarNo Star I scheduled my appt with a different dr and whe… — NOAH T.   (Patient since 0001)

I scheduled my appt with a different dr and when I got there, I had another dr seeing me. That has happened to me twice

Aug 19, 2019


Reply

I am sorry that happened to you. Sometimes situations occur and things get delayed, so in order to expedite the visit, the nurses change the doctor to another so that you do not get delayed. They however always get permission from the patient before doing this. If the answer is no then they stay in the original slot. This is done to help move things and avoid having people wait. If you absolutely want to see a particular physician just tell the nurses that. Dr G Rogu
StarStarStarStarStar Dr Rehman is the best however Dr Loukos was awe… — ISABELLA A.   (Patient since 0001)

Dr Rehman is the best however Dr Loukos was awesome too

Aug 17, 2019


Reply

Thank you !
StarStarStarStarStar I was visiting this place since I was born no c… — JASMINE L.   (Patient since 2022)

I was visiting this place since I was born no complaints so far.

Aug 15, 2019


Reply

Thank you for your kind words. Dr G Rogu
StarStarStarStarStar The office is great , always on time , I made e… — VALENTINA C.   (Patient since 0001)

The office is great , always on time , I made excellent decision by choosing them as my daughter pediatricians

Aug 15, 2019


Reply

Thank you for your kind words. Dr G Rogu
StarStarStarStarStar Excelente — LEAH G.   (Patient since 0001)

Me encanta el servicio. Los doctores muy profesionales. El personal muy amigables

Jul 31, 2019


Reply

Thank you for the kind words we really do try to help and be accessible at all times. Dr G Rogu
StarStarStarStarStar i have been to RBK PEDIATRICS since my daughter… — ALIANNAH C.   (Patient since 0001)

i have been to RBK PEDIATRICS since my daughter was born and i have not had one bad experience . all good ones. my daughter is now 7.

Jul 18, 2019


Reply

Thank you for the kind words we really do try to help and be accessible at all times. Dr G Rogu
StarStarStarStarStar RBK is excellent! You can get a same day appoin… — JAKE W.   (Patient since 0001)

RBK is excellent! You can get a same day appointment with no problem. The staff is super friendly and the doctors are all A++++

Jun 26, 2019


Reply

Thank you for the kind words we really do try to help and be accessible at all times. Dr G Rogu
StarStarStarStarStar The doctors are great at RBK. They have helped … — JULIA M.   (Patient since 0001)

The doctors are great at RBK. They have helped my daughter so many times to get well. I can’t thank them enough!! Thank you :))

May 31, 2019


Reply

We thank you for trusting us with your most precious children. Dr George Rogu
StarStarStarStarStar Check in was prompt, and timely. Doctor care w… — DYLAN C.   (Patient since 0001)

Check in was prompt, and timely. Doctor care was thorough, asked pertinent questions. Professional and courteous.

May 29, 2019


Reply

Thank you for the kind words.. George Rogu M.D CPE
StarStarStarStarNo Star Emma saw a doctor who recently joined the pract… — EMMA G.   (Patient since 0001)

Emma saw a doctor who recently joined the practice-Dr.Lukose. I have been bringing my children to your practice for 15 years and while I have not always loved all the doctors, Dr Lukose was one of our least favorite. She waS not personable, did not really engage with Emma and was just not enjoyable to have as a doctor. Emma is phasing out of going to your office but if I had another daughter I would make it a point to not use Dr Lukose. As a pediatric office I am shocked that you don’t do a better job bringing in doctors who engage with the patients.

May 29, 2019


Reply

I am sorry that you had such an experience. The beauty of our organization is that you can see whoever you wish whenever you wish.Just make an appointment with someone else that you can bond with better.Not every person is for everyone one. There are many people that do LOVE Dr Lukose, so they will see her. Lets try to be nice online. Dr George Rogu
StarStarStarStarStar Friendly staff…and always give helpful advice… — NICOLAS Z.   (Patient since 0001)

Friendly staff…and always give helpful advice

May 24, 2019


Reply

Thank you for the kind words.. George Rogu M.D CPE
StarStarStarStarStar Great staff and friendly im not afraid to ask a… — ARIANA Z.   (Patient since 0001)

Great staff and friendly im not afraid to ask any questions and they always listen to any concerns I might have

May 7, 2019


Reply

Thank you for the kind words.. George Rogu M.D CPE
StarStarStarStarStar RBK – Dr. Gallob — NOAH C.   (Patient since 0001)

RBK is a a great pediatric office to bring your children ! We’ve been going here since my son was born 5 years ago. My older siblings ,whom have children that go here as well, have been taking their kids here for the last 13+ years and actually recommended them. Dr Gallob is by far my absolutely favorite pediatrician ! My then 4 year old , had a really bad cough/cold that would come and go every month for about a week straight & no one could figure out what was wrong with him but once we met Dr.Gallob, she immediately was confident he had asthma & allergies and had him tested and retested just to make sure her she diagnosed him correctly . She put him on a nebulizer which he eventually graduated to an inhaler as well as recommended some other solutions and he was finally back to his old self . She sincerely cares for each and every single individual patient as if they were her own and it shows ! By far the greatest doctor I have ever been to !

Apr 20, 2019


Reply

Thank you for the kind words.. George Rogu M.D CPE
StarStarStarStarStar Friendly accommodating attentive good care  — JULIE S.   (Patient since 2022)

Friendly accommodating attentive good care

Apr 17, 2019


Reply

Thank you for the kind words.. George Rogu M.D CPE
StarStarStarStarNo Star We love Doctor Yildirim. She is so caring and r… — ISAIAH S.   (Patient since 2021)

We love Doctor Yildirim. She is so caring and reassuring. She always makes us feel like we are doing a good job with our baby. She is a wonderful Doctor.

Apr 15, 2019


Reply

Thank you for the kind words.. George Rogu M.D CPE
StarStarStarStarStar Dr. & Mrs. Kassnove  — SEAN K.   (Patient since 0001)

We have been coming to rbk for years and have been very pleased with the care we receive.

Apr 15, 2019


Reply

Thank you for the kind words.. George Rogu M.D CPE
StarStarStarStarStar  — AVERY L.   (Patient since 0001)

Friendly and knowledgeable staff.

Apr 11, 2019


Reply

Thank you for the kind words.. George Rogu M.D CPE
StarStarNo StarNo StarNo Star Excessive wait time/impersonal service — MIA T.   (Patient since 0001)

The wait time in the waiting room and exam room was excessive- about an hour and half total for a sick visit. The doctor walked in the room and asked me “What’s her name?” instead of addressing my 11 year old, very capable daughter. Although the doctor was very nice, I was not impressed with the thoroughness of her physical exam, nor the plan of care after receiving a diagnosis. I had to ask what supportive care I should be giving her instead of being given instructions. There are now so many doctors on staff, that it is impossible to form any sort of relationship with any of them. While that does make it easier to get an appointment, I am starting to have a hard time choosing to go to the pediatrician rather than having a similar situation at a walk in clinic.

Apr 8, 2019


Reply

I am sorry that you had a bad experience and I assure you that it is not the common place fro you can read all the excellent reviews that we generally get. Sometimes in Pediatric Medicine things happen and things get delayed. We realized that we have many doctors and to help with the relationship we allowed patients to follow the doctor to whatever office they are working at, No one forces patients to see someone that they do not like. Just ask for the particular doctor that you love and follow them. George Rogu MD CPE
StarStarStarStarStar Staff and doctors are friendly and nice and go … — RICHARD D.   (Patient since 0001)

Staff and doctors are friendly and nice and go out of their way to help you. Love the staff.

Mar 28, 2019


Reply

Thank you for the kind words.. George Rogu M.D CPE
StarStarStarStarStar Dr. Really Excelente! — FIORELLA C.   (Patient since 2022)

The best doctor since 2005 that we meet Dr. James Reilly. He helped with my son who is 13 years old and now with our new baby girl who is 9 months old.

Mar 8, 2019

StarNo StarNo StarNo StarNo Star Worse doctors ever! Will take all my kids out o… — NICOLAS L.   (Patient since 2022)

Worse doctors ever! Will take all my kids out of this place!

Feb 25, 2019

StarStarStarStarNo Star Long wait before exam and after — GRIFFIN M.   (Patient since 2022)

Long wait before exam and after

Feb 12, 2019

StarStarStarStarStar Dr. Reilly is a wonderful doctor. — EMILY C.   (Patient since 0001)

Dr. Reilly is a wonderful doctor. He is knowledgeable and thorough when examining my children, but is also very kind and reassuring. The staff is always warm and welcoming, which is a rarity for doctors’ offices! I also find the nurses to be exceptional, thorough, and again, very kind to my children.

Feb 9, 2019


Reply

Everyone loves Dr Reilly
StarStarStarStarStar Perfect Care — GIANNA M.   (Patient since 0001)

Caring, kind & very accommodating

Jan 29, 2019


Reply

Thank you for the kind words Dr G Rogu
StarStarStarStarStar I have been coming with my daughter to this off… — VALERIE S.   (Patient since 0001)

I have been coming with my daughter to this office since she was born. Excellent service everyone is very kind.

Jan 22, 2019


Reply

Thank you for the kind words Dr G Rogu
StarStarStarStarStar Everyone is super friendly!  — LIAM G.   (Patient since 0001)

Everyone is super friendly!

Jan 22, 2019


Reply

Thank you for the kind words.. George Rogu M.D CPE
StarNo StarNo StarNo StarNo Star If you call with a message for a doctor to call… — KONSTANTINOS A.   (Patient since 0001)

If you call with a message for a doctor to call you back, you will never get a response.

Dec 13, 2018

StarStarStarStarNo Star I waited over an hour to be seen and when I sai… — LUCAS P.   (Patient since 2022)

I waited over an hour to be seen and when I said something the front desk girls really didn’t seem to care. I saw people come in after me and was seen way before me. I was not happy. I’ve been going there for 16 yrs and it has gotten so much worse.

Dec 6, 2018


Reply

I am sorry that happened and I assure you it is not our intent. Sometimes things happen that is out of our control We do try to get people in and out but we can not sacrifice good care for this. Dr G Rogu
StarStarStarStarStar We wouldn’t go anywhere else. — ZOE C.   (Patient since 0001)

We wouldn’t go anywhere else. We have always changed our insurance if need be to stay there. The twins were 3 days old when you first saw them and you have gone above and beyond to give them superior care. We love you guys and have recommended you to many.

Nov 22, 2018


Reply

Thank you for the kind words Dr G Rogu
StarStarStarStarStar My daughter had pink eye and we were able to ge… — SARAH B.   (Patient since 0001)

My daughter had pink eye and we were able to get an appointment right away. Overall experience was great.

Nov 14, 2018


Reply

Thank you for the kind words. We do really try hard. Dr G Rogu
StarStarStarStarNo Star The explanation of charges can be better and mo… — CONNOR H.   (Patient since 2022)

The explanation of charges can be better and more consistant. I was told that I would not be charged for something, that they would take it off my bill, and that they weren’t sure what the fee was. Now I just received 2 bills for the same charge. Also I am still unable to log into the portal.

Oct 25, 2018


Reply

I am sorry to hear this. Please call the billing office and lets work this out. We try to provided great medical care always, the financials are a different dept this is medical care. Dr Rogu
StarStarStarStarStar Your staff is warm and understanding of my daug… — SHANNON L.   (Patient since 0001)

Your staff is warm and understanding of my daughter’s fear of getting a flu shot. The nurse, in particular, made it a great experience.

Oct 24, 2018


Reply

We always try to please it is our culture. Dr Rogu
StarStarStarStarStar Been using RBK for years . Very satisfied with … — BRANDON B.   (Patient since 2022)

Been using RBK for years . Very satisfied with all the Doctors.

Oct 19, 2018

StarStarStarStarStar This is the best doctors office that I’ve ever … — FRANCIS D.   (Patient since 2022)

This is the best doctors office that I’ve ever taken my kids to! Their hours are great and they have so many wonderful doctors to choose from. Plus the wait time is short and they work with you if your running late.

Oct 10, 2018


Reply

Thank you for your kind words. Dr Rogu
StarStarStarStarStar Normally when we come to RBK, we are able to se… — BRYSON G.   (Patient since 0001)

Normally when we come to RBK, we are able to see our doctor almost right away and all of the nurses are really friendly. The environment is also extremely kid friendly!

Oct 10, 2018


Reply

Yes this is our culture thanks for your trust. Dr Rogu
StarStarStarStarStar Doctor George Rogu was compassionate and profes… — MATTHEW C.   (Patient since 0001)

Doctor George Rogu was compassionate and professional.

Oct 9, 2018


Reply

Thank you for the kind words Dr G Rogu
StarStarStarNo StarNo Star my daughter was brought in with a rash, when I … — GENEVA R.   (Patient since 2022)

my daughter was brought in with a rash, when I went to the counter I specifically asked for a female doctor because she if the age were she is uncomfortable with a Male examining her. the person working the front counter said “dont worry we have a female doctor on staff” so the caller her to the room and after the assistant finish her pre evolution she informs us that it would be a Male physician that will be examining her, I said no ma’am I was told there was a female physician on staff, I was told they did but she wasnt in the building, so unfortunately I was not going to leave my daughter with this issue cause of this we waited a half an hour to see the Male physician anyway an my daughter a I were so uncomfortable with it all, mid you I am a father an I did not like to see my daughter uncomfortable. so in all the experience was not good at all.

Oct 8, 2018

StarNo StarNo StarNo StarNo Star Over booking and a non empathetic doctor!  — EMMA T.   (Patient since 0001)

I had to bring my daughter in for an appt on Saturday since she had a fever for over 24 hrs. I called at 8:50 in the morning to see if they had any appointments available and they told me they did at noon. I came in on time and then proceeded to have to wait an hour with my sick one year old and 2 other kids since my husband was at work. This has become a constant issue with RBK over booking appointments and taking forever to see the patients. I am totally aware that it’s the beginning of the school year and appointments book up which is why I called in the morning to see if they had anything. If not I would have gone to PM pediatrics instead. Then to top it off the doctor came in looked in my daughters ears said yep it’s an ear infection. I asked if he could check her throat since her breath was so bad and she was refusing to eat or drink and he said no need the antibiotics will take care of it if there’s anything. I mean way to blow off a patient off after making them wait an hour.

Sep 24, 2018

StarStarStarStarStar We have been with the practice for 20 yearWe l… — ISABELLA A.   (Patient since 0001)

We have been with the practice for 20 year We love Dr Kaplan he is simply the best ! Takes his times never rushes with his patients !!

Sep 19, 2018


Reply

Thank you for the kind words Dr G Rogu
StarStarStarStarStar Amazing physicians and staff. Courteous and he… — WILLIAM B. F.   (Patient since 0001)

Amazing physicians and staff. Courteous and helpful

Sep 18, 2018


Reply

Thank you for the kind words Dr G Rogu
StarStarStarStarStar Love the docs, staff can be abrupt.  — CHLOE C.   (Patient since 0001)

Love the docs, staff can be abrupt.

Sep 11, 2018


Reply

Thank you! we the doc tors thank you for trusting us with your family. we all try to be as nice as possible. Dr George Rogu
StarStarStarStarStar Dr Reilly is a amazing doctor he took his time … — JULIA M.   (Patient since 0001)

Dr Reilly is a amazing doctor he took his time to answer all our questions and the staff was very helpful as well. Thanks RBK for helping me to get well

Sep 6, 2018


Reply

Dr. Reilly is one of the TOP doctors on long Island. It is an honor to have him on our team! Dr Rogu
StarStarStarStarStar Very good Doctors, my sons have been going to R… — ZACHARY B.   (Patient since 2022)

Very good Doctors, my sons have been going to RBK for years. The Doctors are always helpful and caring .

Aug 2, 2018


Reply

Thank you for the kind words. Dr Rogu
StarStarStarStarNo Star Dr. Kaplan is an amazing doctor. My kids have B… — AVA M.   (Patient since 0001)

Dr. Kaplan is an amazing doctor. My kids have Been going to home for 13 years..he can just look and diagnose!

Aug 1, 2018


Reply

Thank you for the kind words. That is what you get when a physician sees your child. Dr Rogu
StarStarStarStarStar Love RBK — ELISEO B.   (Patient since 0001)

Love RBK because you made me feel we as a family are important for you. I really needed an early appointment and I got it; dr Kaplan was very professional and took care of my little boy . Always grateful!

Jul 20, 2018


Reply

Thank you for the kind words. Dr Rogu
StarStarStarStarStar My daughter had her annual physical with one of… — SIENA C.   (Patient since 0001)

My daughter had her annual physical with one of the PAs, Ms. Millazo. She was absolutely wonderful, patient and listened to everything my daughter said and asked. Ms. Millazo offered excellent suggestions and has a sweet and calming demeanor- a key personality trait in dealing with a shy teenager.

Jul 6, 2018

StarStarStarNo StarNo Star I have been taking my 3 daughters to this pract… — ALEXIA C.   (Patient since 0001)

I have been taking my 3 daughters to this practice for almost 2 years now and I have met several doctors and Physician Assistants. I was happy with everyone until yesterday, when my youngest (age 5) was seen by Dr. Kaplan. He did not introduce himself to us, and did not even smile at my little one. She was told to completely undress for a well visit and the doctor didn’t even explain to her what he was going to do before performing the physical exam. My experience with all pediatric visits has been pleasant and the nurse, doctor or PA, has always explained “procedures” to my children prior to performing the actual physical exam. I found it extremely odd to have a child over age 1 remove all her clothes for a well visit. Poor thing looked at me confused when the doctor told her to remove her underwear, and I was the one to explain to her that it is ok for the doctor to look at private parts only because Mommy was there with her. Dr. Kaplan did not add anything to my consoling comment, and was quite insensitive to her obvious concern. The appointment took well over 2 hours because he kept coming in and out of our room and saw other patients in between visiting with my daughter. It was evident to me that the nurses felt on edge around him, which in turn made me feel uncomfortable. I will continue to go to RBK, but I will also ensure my children are NEVER seen by Dr. Kaplan again.

Jun 27, 2018

StarStarStarStarNo Star Office is run great, staff is helpful and frien… — CALI K.   (Patient since 2022)

Office is run great, staff is helpful and friendly always! Lost a star because sometimes I feel we wait too long in the room with our 1 year old

Jun 27, 2018


Reply

We are sorry about that. Sometimes issues emergencies and other things do happen. We just can not control children. We never try to shortchange a patient on the visit, however. We always tru to get people in and out a fast as possible but things in life do happen. Dr George Rogu
StarStarStarNo StarNo Star  — ROHAN C.   (Patient since 0001)

On the way out the receptionist forgot to give the bloodwork script. Now have to go back to pick it up!

Jun 12, 2018


Reply

I am sorry about that. I always tell folks to go to the front desk and make sure you get the slips to prevent situations like this Sorry for the mishap we try to not have that happen. George Rogu MD CPE
StarStarStarStarStar Great Pediatrician — ANDREW J.   (Patient since 0001)

I love this place. Never a problem getting an appointment. Doctors are great and take the time to explain and listen to your questions and concerns.

Jun 7, 2018


Reply

Thank you for the kind words. Dr Rogu
StarStarStarStarStar  — JACK G.   (Patient since 2022)

Mr Bill was phenomenal! He took his time to get to know my son and asked a ton of questions to understand why we were in the office today. He made my son comfortable, which allowed him to open up to Mr Bill! What a great experience.

Jun 1, 2018


Reply

Thank you for the response. Mr. Bill Sierra is a PA and has over 30 years of experience working in the Good Samaritan Hospital Pediatric Emergency Room. He brings that experience and wisdom to the team They do not make them like Bill anymore. Dr Rogu
StarStarStarStarStar We have used RBK for over 20 years and continue… — JAMES P.   (Patient since 0001)

We have used RBK for over 20 years and continue to have reason to return. Ease of access to a wonderful pool of Doctors and Nurse Practitioners plus very supportive staff, as well as timely feedback and direction around health issues of concern make RBK an invaluable partner in health.

May 31, 2018

StarStarStarStarStar I am so grateful to have my children with RBK p… — IVAN C.   (Patient since 0001)

I am so grateful to have my children with RBK pediatrics, they listen to us and all the doctors are excellent

May 21, 2018

StarStarStarStarStar We are very happy at RBK our son is extremely c… — GIANLUCA R.   (Patient since 2022)

We are very happy at RBK our son is extremely comfortable with Dr. Rogu and Dr. Reilly. They have been very good over the years to our family.

May 18, 2018


Reply

These two are an RBK staple!
StarStarStarStarStar Tried Dr Galliub and she was just so wonderful … — DANA A.   (Patient since 2022)

Tried Dr Galliub and she was just so wonderful with us.

May 18, 2018


Reply

She is indeed a diamond
StarStarStarStarStar Everyone is very nice zbd pleasant. I been taki… — VALERIE S.   (Patient since 0001)

Everyone is very nice zbd pleasant. I been taking my daughter to the office since she was born.

May 16, 2018


Reply

We try to help everyone with a smile.
StarStarStarStarStar Thank you for everything  — NATASHA W.   (Patient since 2022)

Thank you for everything my appointment was quick and effective. A week later and her upper respiratory infection is almost non existent. Thank you.

May 14, 2018


Reply

That is why we have primary care when you want it and urgent care when you need it.
StarNo StarNo StarNo StarNo Star We had twin infants and waited over an hour  — AOIFE T.   (Patient since 2022)

We had twin infants and waited over an hour

May 5, 2018


Reply

We do apologize for any inconvenience. We did look into the matter and see that on the visit in question, the doctor did get stuck in the hospital with a newborn baby. We do try to keep to a very diligent schedule, however, sometime there are situations that arise that are out of the doctor’s control. The other 2 doctors in the office that day were both booked solid with sick patients and were not able to cover for the delay. Again we do apologize for any inconvenience and if this situation arises in the future, please let the office staff know and we will try to get you in with another doctor.
StarStarStarNo StarNo Star You kept my husband and son waiting for over an… — NOAH G.   (Patient since 0001)

You kept my husband and son waiting for over an hour. My son was only there for a quick shot. Your office needs to do a better job schedulinh

May 2, 2018


Reply

We do apologize about any inconvenience. We are very diligent about how we schedule our patients to avoid long waiting periods. However, there are times when an unforeseen situation arises that throws the doctor off their schedule and affects other patient that are waiting. Again we do apologize about any inconvenience this may have caused.
StarStarStarStarStar I wouldn’t take my children anywhere else — ZOE C.   (Patient since 0001)

I have been taking my twin girls to RBK pediatrics since they were 2 days old. That is going to be 14 years ago this June. To say that they are exceptional is an understatement. My twins over the years have had seizure issues and the degree at which the doctors went above and beyond is ineffable. Your kids will always be in good hands here. Laura Caracciolo

Apr 28, 2018


Reply

Thank you for the support,
StarStarStarStarNo Star Good doctors but always a very long wait. I use… — CHRISTOPHER M.   (Patient since 0001)

Good doctors but always a very long wait. I used to go to RBK for all my child’s appointments, wellness and also illness. But now I only come in for the wellness appointments and go to urgent care for illness because the long wait is very difficult for an infant. I have easily waited over two hours to see the doctor for a scheduled wellness appointment. The typical wait is usually an hour and a half In the waiting/examination room even for a scheduled wellness appointment. It is just very difficult for an infant to wait that long. During my last appointment, my child fell asleep in the waiting room, then they called me in to the examination room and woke him up to take the height and weight. Then we waited in the waiting room for over an hour. I would have much preferred that they allowed my child to sleep in the main waiting room rather than waking him up and having him get very antsy and restless in the examination room for over an hour. It would be better If the office could stick closer to the schedule for the wellness appointments because they are planned appointments. Otherwise, the doctors are very good.

Apr 28, 2018

StarStarStarStarStar Dr Malbas was great! Very understanding and com… — FATIMAH I.   (Patient since 0001)

Dr Malbas was great! Very understanding and compassionate! My child has been very hesitant to go to any doctor because of anxiety but with her she adjusted very easily and became her friend.

Apr 27, 2018


Reply

Yes Dr Malbas is indeed the best!!
StarStarStarStarStar Dr. Rogu was very friendly and helped my sons. … — DONDRE M.   (Patient since 0001)

Dr. Rogu was very friendly and helped my sons. He took the time to explain what was going pn with their ear infection and stomach problems. As a mom, it is very much appreciated.

Apr 4, 2018

StarStarStarStarNo Star Physicians are always available but very long w… — SCARLETT Z.   (Patient since 0001)

Physicians are always available but very long wait.

Apr 1, 2018

StarStarStarStarStar Very satisfied having doc rogu  — DANIA R.   (Patient since 2022)

Very satisfied having doc rogu

Mar 28, 2018


Reply

thank you !!!
StarStarStarStarStar My son has been a patient at RBK pediatric his … — JOEL S.   (Patient since 0001)

My son has been a patient at RBK pediatric his entire 16 years. We are always taken care of with respect, compassion, and friendly professionalism.

Mar 17, 2018

StarStarStarStarStar THE NURSE AND DOCTOR WERE A PLEASURE — ALIANNAH C.   (Patient since 0001)

THE NURSE AND DOCTOR WERE A PLEASURE

Mar 15, 2018

StarStarStarStarStar Dr. Germano is the best! We have been using he… — ISLA B.   (Patient since 0001)

Dr. Germano is the best! We have been using her for our son since he was born 23 months ago. We continue to schedule our appointments with her for our newborn baby girl as well. All of the staff in both the Saxon Ave. and Commack offices are wonderful. They are all great with children, making appointments (even with shots) a breeze!

Mar 8, 2018


Reply

thanks for the kind words we do try our best!
StarStarNo StarNo StarNo Star The doctors are great but most of the staff in … — EMMALIE R.   (Patient since 0001)

The doctors are great but most of the staff in the front desk are rude and not friendly. Not sure how they even got a job at a pediatric office.

Mar 7, 2018

StarStarStarStarStar Dr. Rogu was very patient and nice. He answered… — DEVIN M.   (Patient since 2022)

Dr. Rogu was very patient and nice. He answered my son Devin’s questions and didn’t rush through the answers. His personality is welcomed especially dealing with teenagers.

Mar 6, 2018

StarStarStarStarStar The dr took his time to talk with us- not run o… — OLIVIA C.   (Patient since 2022)

The dr took his time to talk with us- not run out of the room for the next patient.

Feb 28, 2018

StarStarStarStarNo Star Helpful office staff and quick emergency appoin… — DANIELLE M.   (Patient since 0001)

Helpful office staff and quick emergency appointments.

Feb 20, 2018

StarStarStarStarStar love this place.. so many professional doctors … — ARMAAN G.   (Patient since 2022)

love this place.. so many professional doctors are there.. even on sundays my kids get seen…. doctor on duty 24/7

Feb 11, 2018

StarStarStarStarStar Amazing group of pediatric professionals!  — ZION W.   (Patient since 2022)

RBK hands down is the best group of pediatric professionals in Suffolk County. I have had up to 11 children at one time in my care and every professional the children saw was amazing.

Feb 10, 2018

StarStarStarStarStar Amazing friendly and accurate always — NATASHA W.   (Patient since 2022)

This Pediatric center is amazing. Everyone is always so friendly and makes my daughter smile Everytime. She is no longer scared of going to the Dr she looks forward to it. Thank you always for everything u do for us always.

Feb 10, 2018

StarStarStarStarNo Star The doctors are very good but the long long wai… — CHRISTOPHER M.   (Patient since 0001)

The doctors are very good but the long long wait is very very difficult. I often wait over an hour and sometimes it has been two hours for a scheduled appointment which is hard with an infant. If there was a way to reduce the wait time on scheduled appointments it would be great.

Feb 1, 2018

StarStarStarStarStar The doctor and staff are a pleasure to help you… — JULIA M.   (Patient since 0001)

The doctor and staff are a pleasure to help you feel better

Jan 31, 2018

StarStarNo StarNo StarNo Star Response time to emergency calls are very slow…. — KONSTANTINOS A.   (Patient since 0001)

Response time to emergency calls are very slow…or non existent.

Jan 23, 2018

StarStarStarStarStar great doctors and staffnever wait to longgrea… — AIDEN C.   (Patient since 2022)

great doctors and staff never wait to long great with kids

Jan 19, 2018

StarStarStarStarStar I really love the commack location and its grea… — KADEN O.   (Patient since 2022)

I really love the commack location and its great they have the urgent care in bayshore if needed.

Jan 1, 2018


Reply

Thank you for the kind words. We are really trying extremely hard to stay ahead of the curve in the ever-changing medical climate. Please look at our website RBKPediatrics.com. Primary Care when you want it, Pediatric Urgent Care when you need it. Dr G Rogu
StarStarStarStarStar Evergone in the office is very nice,helpful pro… — VALERIE S.   (Patient since 0001)

Evergone in the office is very nice,helpful professional. I had been taking my daughter to this office since she was born 11 years ago.

Dec 28, 2017


Reply

Thank you for the kind words. We are really trying extremely hard to stay ahead of the curve in the ever-changing medical climate. Please look at our website RBKPediatrics.com. Primary Care when you want it, Pediatric Urgent Care when you need it. Dr G Rogu
StarStarNo StarNo StarNo Star Your billing department is more worried about c… — OLIVIA F.   (Patient since 2022)

Your billing department is more worried about collecting money for invoices that havent even been mailed out yet and have the nerve to call and act as a collection agency before an appointment over $80. Next time send a bill first and then we will pay it.

Dec 23, 2017

StarStarStarStarStar RBK has always been there for us. This is an ex… — GIANLUCA R.   (Patient since 2022)

RBK has always been there for us. This is an excellent office. We are very happy here.

Dec 23, 2017


Reply

Thank you for the kind words. We are really trying extremely hard to stay ahead of the curve in the ever-changing medical climate. Please look at our website RBKPediatrics.com. Primary Care when you want it, Pediatric Urgent Care when you need it. Dr G Rogu
StarStarStarStarStar RN — ISABELLE C.   (Patient since 2022)

We saw Dr Kaplan the last visit. He is excellent. I’ve been taking my daughter there since birth. I love RBK

Dec 21, 2017

StarNo StarNo StarNo StarNo Star Not happy — ANDY C.   (Patient since 2021)

My son needed the rest of his 1yr mark shots, yet Dr said only second flu shot was needed..which means another appt will have to be made and more expenses incurred.

Dec 19, 2017

StarStarStarStarStar Fast and easy service. Make my appointment in a… — ELISEO B.   (Patient since 0001)

Fast and easy service. Make my appointment in a very short time by using the website.

Dec 16, 2017


Reply

Thank you for the kind words. We are really trying extremely hard to stay ahead of the curve in the ever-changing medical climate. Please look at our website RBKPediatrics.com. Primary Care when you want it, Pediatric Urgent Care when you need it. Dr G Rogu
StarStarNo StarNo StarNo Star It took awhile to get someone on the phone to m… — DANIELA T.   (Patient since 2022)

It took awhile to get someone on the phone to make an appointment. Then I requested a female doctor, was told she will see one & then didn’t.

Dec 12, 2017

StarStarStarStarStar Great practice! — AIDAN B.   (Patient since 2021)

We love all of the Doctors in this practice. They always fit us in when our son needs to be seen. The office staff is extremely friendly!

Dec 11, 2017


Reply

Thank you for the kind words. We are really trying extremely hard to stay ahead of the curve in the ever-changing medical climate. Please look at our website RBKPediatrics.com. Primary Care when you want it, Pediatric Urgent Care when you need it. Dr G Rogu
StarStarStarStarStar possibly a more welcoming individual at front d… — JOSEPH A.   (Patient since 2022)

possibly a more welcoming individual at front desk

Dec 10, 2017

StarStarStarStarStar Wait times are long, but the staff is so wonder… — NICHOLAS R.   (Patient since 2022)

Wait times are long, but the staff is so wonderful it makes it OK

Dec 2, 2017

StarStarStarStarStar Great doctors, very efficient front desk.  — ADAM M.   (Patient since 0001)

Great doctors, very efficient front desk.

Nov 28, 2017

StarStarStarStarStar Very good service .. very fast — ARMAAN G.   (Patient since 2022)

Very good service .. very fast

Nov 21, 2017

StarStarStarStarStar Dr. Kaplan is wonderful and very thorough! — MICHELA S.   (Patient since 0001)

Dr. Kaplan is wonderful and very thorough!

Nov 4, 2017


Reply

Thank you for your kind words. We will share your compliments with Dr. Kaplan. Dr. G Rogu
StarStarStarStarStar  every doctor that we see or have seen has be… — KATHLEEN F.   (Patient since 2022)

every doctor that we see or have seen has been so great with my daughter who is 3 months old I was referred to Rbk by my. nephew who has been going to rbk since he was born (16 now) and I’m glad I went

Nov 4, 2017


Reply

We are happy to hear that you have had a good experience with RBK and have taken advantage of several of our doctors. Dr. G Rogu
StarStarStarStarNo Star Wondering why CVS and other places like that ar… — CASEY G.   (Patient since 0001)

Wondering why CVS and other places like that are offering free no copay flu shots and we have to pay $40 for 2 kids at drs office? I’m thinking about switching next year.

Oct 26, 2017


Reply

CVS does not offer Flu Shots to children under 18, because children do need to be examined to confirm that they are well enough to receive the flu shot. The copay is not for the shot itself, that is covered by most insurance. The copay is for the office visit. If your insurance waives the copay for the office visit for the flu shot, we would be happy to reimburse you. Dr. George Rogu
StarStarStarStarStar Absolutely the best care! Wouldn’t think of any… — GIANNA M.   (Patient since 0001)

Absolutely the best care! Wouldn’t think of any other place to take my daughter!

Oct 25, 2017


Reply

Thank you for your trust in RBK. We do strive to provide the best medical care possible. Dr. G Rogu.
StarStarStarStarStar I love the staff and doctors at RBK — MIA Z.   (Patient since 0001)

I love the staff and doctors at RBK

Oct 25, 2017


Reply

Thank you for your kind words. Dr. G Rogu
StarStarStarStarStar My children have been patients for years @ RBK … — TYLER J.   (Patient since 2022)

My children have been patients for years @ RBK I luv all the Doctor’s & never had any problems.

Oct 25, 2017


Reply

Thank you for your kind words. We love all our patients, especially the long term patients. Dr. G Rogu
StarStarStarStarStar Support staff and doctors are professional and … — RIANNA S.   (Patient since 0001)

Support staff and doctors are professional and nice. The wait time to see the doctor after the nurse is done with you can be very long.

Oct 23, 2017


Reply

We do understand that sometimes there can be a long wait for a doctor. Please understand that we do strive to provide every patient with the best medical care possible and sometimes that does mean we need to spend additional time with another patient. If the wait seems excessively long let our front staff or nurses know and we can see if another doctor is available to see your child. Dr. G Rogu
StarStarStarStarStar Dr. Martinez is oneof the best doctors RBK has … — LEAHBELLA R.   (Patient since 2018)

Dr. Martinez is oneof the best doctors RBK has . !!

Oct 23, 2017


Reply

Thank you for your kind words. We think so too. We will share your kind words with Dr. Martinez. Dr. Martinez thinks you are the best also. Dr. G Rogu
StarStarStarStarStar i was very pleased with Dr Gallob she took her … — MARIEL G.   (Patient since 2022)

i was very pleased with Dr Gallob she took her time with my daughter and was very thorough.

Oct 23, 2017


Reply

Thank you for your kind words. We will convey your gratitude to Dr. Gallub. Dr. G Rogu
StarStarStarStarStar  I love RBK… — DANA A.   (Patient since 2022)

RBK takes care of all their clients like they are the most important people. Recently, my daughter”s school called and they thought she had something, It turns out she was only allergic to that adhesive on a bandage. I was told to come in immediately and within an hour she was back at school.

Oct 12, 2017


Reply

Thank you for your kind words. We at RBK Pediatrics strive to provide the best medical care to all of our patients. Dr. G Rogu
StarStarStarStarStar My little girl loves her doctor! Such a sweet w… — LAILA E.   (Patient since 0001)

My little girl loves her doctor! Such a sweet women!

Oct 9, 2017


Reply

We see Laila usually sees Ms. Hankins. We will share your compliment with her. Thank you for using RBK Pediatrics.
StarStarStarStarStar I can’t say enough good things about your pract… — ALEXANDER B.   (Patient since 2022)

I can’t say enough good things about your practice! I’m forever grateful to all of you! If you didn’t have the capability of doing blood tests in your office my daughter may not be here today! That blood test five years ago probably saved her life!! Every doctor in the practice is great!!

Oct 1, 2017


Reply

Dear Mrs. Briggs, I thank you for the very kind words. We really do try to t=do the best medical thing for all of our patients all the time. It is stories like this that I will always remember as ways that RBK Pediatrics has touch someone and made a difference in their lives. Taking care of children and their families is more than just filling out forms and appointment convenience. We still try to operate with that “Mom and POP” feeling, while other bigger organizations only see patients as a medical record number and appointment. Again thank you for the kind words Dr George Rogu
StarStarStarStarStar The front staff is awesome. Ms Hankins was ver… — ISABELLA D.   (Patient since 0001)

The front staff is awesome. Ms Hankins was very friendly and knowledgeable. The nurse giving the shot (Katie) was very professional. My girls had no pain at all.

Sep 30, 2017


Reply

Thank you for the kind review Dr G Rogu
StarStarStarStarStar Very helpful reassuring and very loving toward … — KATHLEEN F.   (Patient since 2022)

Very helpful reassuring and very loving toward my daughter

Sep 30, 2017


Reply

Thank You for the nice words. Dr G Rogu
StarStarNo StarNo StarNo Star I have been bringing my children to this practi… — KATHERINE C.   (Patient since 0001)

I have been bringing my children to this practice for 17 years. Sadly I have seen a decline in the care and diagnosis offered at time if visit. I was a huge fan of the doctors and the NP’s and have recommended the office in the past. I no longer feel I can do that.

Sep 29, 2017


Reply

We are sorry to hear this. We do feel that we have some of the best doctors on Long Island and offer the best medical care. If there is a specific problem with any of our doctors or staff, I or any of the other partners would be happy to speak to you directly. Dr. G Rogu
StarStarStarStarStar I love this office… — NATASHA W.   (Patient since 2022)

I love this office. I have never had a problem bringing my daughter here. All the drs and nurses are so wonderful.

Sep 22, 2017


Reply

We always try to do the best thing for all of our patients. Dr George Rogu
StarStarStarStarStar Great service everyone was very pleasant  — VALERIE S.   (Patient since 0001)

Great service everyone was very pleasant

Sep 22, 2017


Reply

Thank you we do try. Dr George Rogu
StarStarStarStarStar It’s a great facility, very cooperative , inclu… — UMER A.   (Patient since 2022)

It’s a great facility, very cooperative , including doctors and all other staff

Sep 21, 2017


Reply

Thank you we do try! George Rogu MD CPE
StarStarStarStarStar Everyone was very nice and helpful. Dr Riely to… — BRANDON B.   (Patient since 2022)

Everyone was very nice and helpful. Dr Riely took his time and answered all our questions .

Sep 19, 2017


Reply

Thank you for your kind words. We try to give all our patients as much information and time as possible.
StarStarStarStarStar RBK pediatrics has been there since my son was… — MICHAEL L.

RBK pediatrics has been there since my son was born. Visiting him in the hospital for his firdt visit. The doctors are so good that no matter where I move to (brooklyn) I still drive all the way back to see them in commack for my sons medical needs.

Sep 19, 2017


Reply

We love that our patients are dedicated to our practice. Thank you.
StarStarStarStarStar We love RBK! — AVA G.   (Patient since 0001)

My children have been patients at RBK for almost 15 years. The doctors take the time to get to know the children. I have always felt that we have received excellent care. Mrs. Milazzo is caring- and gets to know the whole family. She is a gem! I know that she will take that time to answer all of our questions. It is wonderful to know that the Drs and staff at RBK are always there for us!

Sep 15, 2017


Reply

We thank you for your trust in our practice.
StarStarStarStarStar Never had a problem with my visits at RBK. Been… — ANDREW M.   (Patient since 0001)

Never had a problem with my visits at RBK. Been seen the doctors seen my oldest don’t and he’s turning 14 in 9/16/2017.

Sep 15, 2017


Reply

Thank you for your kind words. We strive to provide best medical care possible. Dr. G Rogu
StarStarStarStarStar Great office!! — KAYLA G.   (Patient since 2022)

I always have a great visit whether it’s a well or sick visit. The staff is so nice and the medical providers are awesome!!!

Sep 15, 2017


Reply

Thank you for your kind words. We strive to provide the best medical care to all our patients no matter the reason for the visit.
StarStarStarStarStar Love this office always very gentle and helpful… — LEAH M.   (Patient since 0001)

Love this office always very gentle and helpful and the doctors are very nice and professional

Sep 8, 2017


Reply

Thank you for your kind words.
StarNo StarNo StarNo StarNo Star I was trying to pick up health forms & I was Be… — JULIA S.   (Patient since 2022)

I was trying to pick up health forms & I was Being put on hold way to long & to much all week.

Sep 8, 2017


Reply

Dear Mrs. Smith, I am sorry for the delay in the forms but please do understand that the week before school starts is a crazy busy week. we try top prevent this form issue by making sure that each and every patient at the time of the physical exam gets a standard medical clearance form when they leave, When the parent brings in a special form such as College form, we fill it out on the spot so once again you leave with it. When folks all drop their forms at the office at the last minute that is where it gets complicated and delays happen. We need to find the doctor that completed the exam and review the record before the form is completed.In the the summer time often some doctors are away on vacation so it can get delayed. Please do advise that we pride ourselves on superior access and medical experience. We do our best with these forms and sometimes in a busy time immediate service for administrative duties gets delayed. Just so that you know on the patient portal you could submit your form and we can upload the completed one to you so you do not need to come to the office or call. I hope that next time things will be better for you Kind regrads George Rogu MD
StarStarStarStarStar GREAT DOCTORS. — I’YON W.   (Patient since 0001)

RBK Pediatrics is a phenomenal place to bring your children. The only thing I would say is the wait time could be better but overall everything else is GREAT!!!!!!

Aug 30, 2017