Urgent Care FAQ

The RBK Pediatrics Urgent Care Center is designed to provide care to children when they need it unexpectedly. We offer a convenient and comfortable alternative to the emergency room. We are open Monday through Friday from 2 pm to 10 pm and Saturday, Sunday and select holidays from 2 pm to 10 pm.

Our staff include pediatricians and nurse practitioners with pediatric experience. Your child may be seen by a pediatrician or mid-level practitioner.

RBK Pediatrics Urgent Care Center is less expensive, more efficient, and designed to treat children specifically. Turn around times at our urgent care facilities are 3-4 times faster than an average emergency room visit. Your child will most likely be seen in under 30 minutes.

RBK Pediatrics offers a full spectrum of care and has the ability to diagnose and treat all but the most critical cases. We can diagnose and treat a wide range of illnesses and injuries including:

• Wounds that require stitches
• Broken bones, sprains, and other minor traumas
• Fever
• Specific and nonspecific complaints of pain
• Ear infections
• Asthma and other respiratory illnesses
• Vomiting and diarrhea
• Chronic health issues with acute exacerbations
• Dehydration requiring intravenous fluids

Treatments may include:

• Stitches for lacerations
• Splinting for broken bones
• In-office rapid lab tests (including influenza, strep throat, mononucleosis, and RSV)
• Foreign body removal
• Intramuscular (IM) injections
• Dispensed on-site prescription medications

No appointment is necessary. We do suggest a call ahead at 631-666-KIDS just so that we may control the flow of cases.

No, we do not provide advice over the phone. Our staff will not make a determination about the condition of your child without proper examination. It is important to bring your child in so our clinical professionals can evaluate your child in person.

Our priority is to get every patient seen as quickly as possible. While wait times do vary, our goal is to have all patients in and out of the doctors office within 30 minutes of arrival.

Yes, RBK Pediatrics is designed to complement a patient’s primary care physician. We offer a convenient and comfortable alternative for patients who need to be seen when their pediatrician’s office is closed, typically on weeknights, weekends and holidays. When your visit is finished, we will supply you with the proper paperwork to send to your primary care physician if necessary.

We see patients from birth through college.

Unlike the typical urgent care clinic that caters mostly to adults, RBK Pediatrics provides care for newborns, infants, children, and adolescents up til the age of 24. Other urgent care clinics may be open all day, but we believe it is important for children to be seen by their pediatrician whenever possible, and we only offer services when your primary doctor’s office is closed.

We accept most insurances. For an updated list of plans we accept, please visit our insurance page. If your insurance carrier is listed, you will be responsible for your co-payment, co-insurance, and any deductible required by your carrier.

If you do not have insurance or you have a plan that we are not contracted with, we can still see your child for a flat fee of $150. For your convenience, we accept cash, checks, and major credit cards.

No, RBK Pediatrics Urgent Care is not a substitute for your pediatrician or primary care physician. We do not offer immunizations, well-child visits, or school or sports physicals. It is in your child’s best interest for his or her primary doctor to perform these services or schedule an appointment at our main Commack office.

Because we are an urgent care practice, no referral is necessary to be seen at RBK Pediatrics.